Clinical Informatics System Administrator

Clinical Informatics System Administrator

Location: REMOTE

Annual Compensation: $110,000.00 - $125,000.00

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

The Informatics System Administrator supports GMR's mission by developing and maintaining clinical information solutions through all system development phases: analysis, design, development, testing, training/support, go-live, and maintenance.

The Informatics System Administrator supports GMR's mission by developing and maintaining clinical information solutions through all system development phases: analysis, design, development, testing, training/support, go-live, and maintenance.

The Informatics System Administrator will engage with multiple disciplines on a national platform. They will work with internal business partners, clinicians, vendors, and IT leaders to develop technology-based solutions according to best practices.

Summary / Responsibilities:

• • Manage and maintain clinical information solutions to ensure effective and uninterrupted operations for healthcare providers.
  • Identify and address technical problems associated with clinical information systems.
  • Regularly monitor system performance and conduct audits to identify areas for improvement.
  • Skilled at gathering business requirements and converting them into comprehensive system specifications.
  • Problem Solving: Recognizing and analyzing complex problems, evaluating relevant information to develop and assess potential solutions, and applying effective resolutions.
  • Proven knowledge of customer service principles and practices, such as conducting needs assessments, upholding quality standards, and assessing customer satisfaction.
  • Proven ability to manage multiple tasks and prioritize assignments for timely completion. Skilled in time management, working independently with self-motivation, and creative design.
  • Exhibited strong critical thinking abilities by employing logic and reasoning to assess the strengths and weaknesses of various solutions, conclusions, or approaches to problems.
  • Ensure patient data security and adhere to HIPAA requirements.
  • This position is remote with some travel that may be required (up to 5%).

Qualifications:
Education & Industry Experience

• High school diploma or equivalent
• Minimum two (2) years' experience in software or system testing across multiple IT environments.
• Minimum one (1) year software or application development experience.
• Minimum two (2) year experience with Clinical Documentation software admin responsibilities.
• Demonstrated understanding of the relationship between people, process, and technology especially as it relates to service delivery and process improvement
• Knowledge of ambulance company operations, communications and dispatch, CAD and other communications systems and ambulance field operations is preferred, including general knowledge in the following areas:
• Medical care/medical transportation (patient care issues, how patients are transported by ambulance, required documentation, common issues which arise during transport and/or billing)
• Highly proficient in MS Word, Excel and PowerPoint and have a proven ability to create presentation quality documents with each of these tools
• Understanding of Outlook and MS Teams

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com.