Systems Verification Tech II

The Systems Verification Technician II plays a critical role in ensuring the quality and reliability of hearing aids, accessories, software, and mobile applications through rigorous verification testing. This position is responsible for executing system verification tests, documenting results, identifying technical issues, and supporting products throughout development, manufacturing, and beyond. By working closely with Systems Design and Verification Engineers, the technician contributes to problem-solving, issue resolution, and continuous process improvements. With a focus on accuracy, efficiency, and collaboration, this role is essential in maintaining high product standards and supporting innovation in hearing aid technology.

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.

Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide.

Here's a video about the people behind Starkey's groundbreaking innovation: https://www.youtube.com/watch?v=GjhRQ7qzlI0

The Systems Verification Technician II is responsible for performing verification tests for hearing aids, accessories, manufacturing software, fitting software, mobile applications, programmers, their components and sub-systems. S/He also is responsible for assisting in problem solving and issue resolution. The Systems Verification Technician II is primarily responsible for verifying new products; however, may also be responsible for supporting continuation engineering and technology development, as needed.

JOB RESPONSIBILITIES/RESULTS

Perform system verification tests

• Conduct system verification tests as assigned following the defined test procedures
• Document the configuration under test and the test results within existing tools
• Ensure complete verification of the system requirements traced to the test procedure is achieved
• Conduct a peer review of the test results, if needed
• Report any test procedure gaps in JIRA
• Clearly present results of assigned test procedures

Support products through development, manufacturing, and into continuation

• Perform Alpha/Pilot device preparation as per the defined checklist
• Provide support to Systems Design/Verification Engineers during Alpha/Pilot and Beta studies
• Provide support to Systems Design/Verification Engineers during product ramp-up
• Provide support to Systems Design/Verification Engineers in resolving issues pertaining to existing products

Identify and document system-level technical issues

• Document technical issues identified during system verification with clear description of steps to reproduce and configuration under test in relevant tools
• Provide regular updates on issues assigned in relevant tools

Participate in reviews of system requirements, test plans, test procedures, and test results

• Review the document thoroughly in preparation for review meeting
• Provide clear and concise feedback in a timely manner considering test gaps

Perform other duties commensurate with a technician

• Clean and organize lab environment
• Keep track of the calibration methods, requirements and due dates
• Support parts and equipment purchases
• Support process improvements and lean product development efforts
• Provide efficient, systematic and well documented feedback for the assigned tasks

JOB REQUIREMENTS

Education

• Minimum 2-year Electronic Technician degree/certificate or equivalent is required.

Experience:

• Minimum 5 years' experience in electronic design, test and manufacturing.
• Experience desired in a regulated environment (medical or military).
• Experience desired in hearing instrument and accessory design, development and test.

Knowledge

• Basic to Intermediate knowledge of microelectronic circuits and components required
• Basic to Intermediate knowledge of common business software required (i.e. Microsoft Office suite)
• Basic to Intermediate knowledge of product development processes for microelectronic circuits required
• Basic to Intermediate knowledge of bench top test instrumentation control and use
• Basic to Intermediate knowledge of verification methodologies
• Basic to Intermediate knowledge of software development methodologies
• Basic to Intermediate knowledge of ANSI, IEC, and homologation standards desirable

Skills & Abilities

• Excellent attention to detail required
• Good design, problem solving and documentation skills required
• Good verbal and written communication skills required
• Good organizational skills required
• Must be self-motivated and able to work in a fast-paced environment

Salary and Other Compensation:

The target pay rate for this position is between $22.21 - 30.29 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401 (k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, 8 days/hours of paid sick and safe time, and 6 paid holidays annually.

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