Community Health Worker (W@H Upstate, SC)

Logistics & Location

This position is full time (40 hours/week) Monday-Friday (8-hour shift) from 8:00am-4:30pm or 8:30am - 5:00pm and will be fully remote. Our ideal candidate must reside in The Upstate of South Carolina.

What You Will Do:

• Provides guidance and support for members through home visits and support of care coordination programs. Develops strategic partnerships in the community to support community outreach and referrals. Establishes peer-to-peer relationship to function as a link between the community and the company. Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
• Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs. Serves as a conduit between the members, providers, and designated clinical care team members.
• Supports and promotes programs through participation in community events. Coordinates meetings for community health workers to communicate and share best practices.
• Provides service to members. Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.

To Qualify for This Position, You Will Need:

• High School Diploma or equivalent.
• 3 years of work experience including 1 year of community involvement or customer service experience.
• Understanding of the basic principles of Medicaid programs.
• Knowledge of community resources and programs.
• Demonstrated a positive, helpful, service orientation.
• Strong oral and written communication skills.
• Ability to handle confidential or sensitive information with discretion.
• Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
• Comfortable conducting home visits.
• Microsoft Office.
• Required Licenses and Certificates: Community Health Worker certification within 6 months.

What We Prefer:

• Currently holds a Community Health Worker certification.

What We Can Do for You:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave - the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.