Sales and Marketing Leadership Development Program

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Phase One: Customer Experience: Supporting the Gemini Customer

The Customer Experience rotation will provide participants with a comprehensive understanding of the customer journey, the importance of customer satisfaction and how the role directly impacts business success. This role focuses of building the customer centric mindset while developing foundational knowledge of Gemini products, customer experience, communication and problem solving.

• Complete core product and specialty training to learn the Gemini product portfolio and directly support Gemini customers.
• Provide day-to-day support for Gemini customers including answering the phones, entering orders, providing technical product assistance.

• Maintain an exemplary customer service/problem solving attitude and handle difficult customer situations to our customers' satisfaction.
• Increase sales by proactively providing alternative product offerings or solutions to external customers as appropriate.
• Be a technical resource (i.e., style, size, application, mounting, etc.) for Gemini products and services with the goal of increasing sales and customer satisfaction.

Phase Two: Sales/Marketing Key Project Assignments

After completing the Customer Experience Rotation, participants will transition into Phase 2, where they take on a specialized assignment in a key area that could include: Product Management, Inside Sales, or Marketing. This phase allows them to build deeper knowledge, contribute to business growth, and prepare for leadership opportunities.

Product Management

• Conduct market research to identify customer needs and competitive gaps.
• Work with R&D to support new product development initiatives.
• Assist in product launches, pricing strategies, and go-to-market planning.
• Analyze customer feedback to recommend product improvements.

Inside Sales

• Manage an inside sales territory or customer segment to drive revenue.
• Work on lead generation, qualification, and conversion strategies.
• Support account management and customer retention efforts.
• Utilize CRM tools to track sales performance and optimize pipelines.

Marketing

• Assist in marketing campaigns (direct mail, samples, tradeshows, email, etc.),
• Develop customer engagement & sales enablement content (sell sheets, paid & earned media, brochures, etc.),
• Support brand positioning & marketing efforts,
• Analyze data to improve campaign effectiveness,

Phase 3: Sales/Marketing/Leadership Key Project Assignment

The final stage of the Sales & Marketing Development Program, where participants are ready to transition into either a leadership role or take on another strategic assignment that aligns with their career goals. This phase is designed to refine leadership abilities, strengthen functional expertise, and provide participants with the tools needed for long-term career growth in future roles.

• Marketing Leadership - Oversee campaign execution, marketing strategy, and cross-functional collaborations to drive brand and customer engagement.
• Product Management Leadership - Manage product lifecycle, lead go-to-market strategies, and drive product innovation.
• Customer Experience Leadership - Manage customer service teams, optimize customer satisfaction processes, and drive initiatives to improve customer retention and loyalty.

By the end of Phase 3, participants will have undergone an intensive development process that prepares them for leadership positions or highly specialized roles within the company. The program focuses on both functional expertise and leadership capabilities, ensuring that participants are prepared to drive business results and innovation.

Final Phase: Long-term Role Selection

In the Final Phase of the Sales & Marketing Development Program, the goal is to ensure that each participant transitions smoothly into a long-term leadership position that not only aligns with their individual career aspirations but also supports the strategic objectives and growth needs of the company. This process ensures that both the participant's development and the organization's goals are met effectively.

Required Skills and Abilities

• Competitive, Passionate and Driven,
• Self-starter with the ability to set and juggle priorities,
• Highly collaborative, with ability to effectively work with people across the organization.
• Strong analytical and problem-solving mindset. High level of technical aptitude.
• Maintains high personal standards of conduct, has high interpersonal relationship integrity, and consistently does what they say they are going to do, when they say they are going to do it.
• Consistently produces results that meet goals, have high work standards, and understands the business environment and processes,
• Demonstrates excellent communication skills through active listening, presentation abilities and effective verbal and written skills,

Qualifications - Education & Experience

• Bachelor's degree with high academic performance in business administration, marketing, sales, or a related field.
• Internship/Co-op Experience in sales, marketing, or business development is highly valued.
• Strong Interest in Sales & Marketing: Passion for business development, customer engagement, and growth strategies.
• 0-3 years of professional experience in sales, marketing, customer service, or related roles.
• Leadership Experience: Experience in leading teams, projects, or student organizations.

Work Environment:

• The role will require travel to meet with clients, attend trade shows, and visit Gemini sales and operations facilities.
• The position requires the ability to travel up to 15% of the time.

The actual title and individual compensation packages are dependent upon various factors unique to each candidate including skillset, training, transferable skills, work experience, qualifications, business needs, market demands, and other job-related reasons. The base pay range is subject to change and may be modified in the future. This role is eligible for other benefits.

Benefits:

• $0 Health Insurance Premium for Employee-Only Coverage (Plus low-cost premiums for other coverage levels!)
• 4% Retirement Match with Additional Profit Sharing
• Generous Paid Time Off (Vacation, Holiday, Parental, Volunteer, and Sick)
• Dental, Vision, Disability and Life Insurance
• Use of Company Owned Resort in Hayward, WI
• Tuition Reimbursement Program

About Us:

• As a leader in the signage manufacturing industry, Gemini, Inc. has been providing stability to our employees since 1963. We know what it means to be human, and we strive to make sure our employees feel valued. Due to our incredible family of employees, we have grown substantially and are looking to grow our team further with like-minded individuals that share in our company values: Customer Commitment, Teamwork, Respect, Diversity, Stability, and Stewardship.
• We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability.
• Gemini will provide reasonable accommodations for qualified individuals with disabilities. For additional assistance call (507) 263-3957 and ask for the Human Resources Representative assigned to the location of interest.
• Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.