Process Improvement Specialist

The Process Improvement Specialist:

• Lead and facilitate Lean Six Sigma projects to identify and eliminate waste, reduce process variation, and improve overall quality.
• Conduct root cause analysis and implement corrective actions to address process inefficiencies.
• Develop and deliver training programs on Lean Six Sigma principles to colleagues at all levels.
• Utilize data-driven decision-making to monitor and measure the effectiveness of process improvements.
• Plan, execute, and oversee projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.
• Develop project plans, including timelines, milestones, and resource allocation.
• Coordinate cross-functional teams and communicate project status to stakeholders.
• Identify and mitigate project risk and issues.
• Collaborate with clinical and administrative teams to identify opportunities for process improvement.
• Implement best practices, standard work, and standard operating procedures to enhance operational efficiencies.
• Monitor in process and outcome measures and report on progress towards improvement goals.
• Foster a culture of continuous improvement and innovation within the organization.
• Perform other duties and responsibilities as assigned by Empath Leaders.

Requirements and Qualifications:

• Bachelor's degree in healthcare administration, Business, Engineering, or a related field. 4 years of experience may be substituted for a degree.
• Lean Six Sigma Green Belt certification required.
• Project Management Professional (PMP) certification preferred.
• Minimum of 2 years of experience in process improvement and project management, preferably in a healthcare setting.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!