Sr Business Systems Analyst, Oracle Order Management

Job Summary

An experienced Sr Business Systems Analyst, Oracle Order Management within the Enterprise Applications department will be responsible for implementing and supporting Sales Order Management applications across all Masimo sites. The position will require working with cross-functional application support professionals to keep Company's core Oracle applications and integrations with various external systems in good health.

Will be responsible for writing user stories for new features, establishing business priorities, participating in design, and leading the testing and training of those new features. In addition, this role requires leading application support for the Order Management and Configurator modules and related functionality, executing Masimo's incident management strategy and providing leadership and expertise on application integration and development initiatives. The Sr Business Systems Analyst, Oracle Order Management will be a vital part of the broader Oracle team that includes our business partners, BSA's, Developers, Contractors and Project management; a team that delivers vital, stable functionality that will allow Masimo to operate more efficiently and accurately.

Duties & Responsibilities

• Leveraging an Agile Development "scrum" methodology, identify critical functionality or performance gaps based on information from business partners and technology peers to break down high-level information into epics and stories that solve the underlying problem
• Implement and support solutions within the Oracle Sales Order and Configurator modules.
• Partner with our Sales Operations business team members to understand business needs and assist them with the prioritization of stories in the Jira system
• Work with your ERP Business Systems Analyst team members to create Solution Designs, leveraging best practices for Oracle technology along with hands-on configuration of Oracle EBS modules to meet business requirements
• Be the liaison between our business partners & stakeholders and development resources, both within the Oracle team and across the broader IT / IS team, to integrate other business-critical systems within EBS
• Understand the inherent challenges with turning designs and business requirements into technical solutions across a variety of web / mobile platforms
• Working with the development team, design and test integrations into and out of the Order Management module, as required.
• Prepare accurate and detailed documentation in the form of user stories, training material and configuration documentation
• Ensure that our documentation will meet applicable SOX and FDA regulatory standards appropriate for its intended audience. While the Jira business processes in place will ensure SOX compliance, additional documentation may be required to satisfy FDA regulations, including the creation of documents summarizing requirements, specifications, test procedures, validation plans, system manuals, etc.
• In collaboration with the Quality Compliance team, ensure continued system compliance to applicable system regulations, including 21 CFR Part 11, and develop/deliver system specific documentation and program/module level operational procedures/work instructions.
• Always seek to understand, then strive to ensure we deliver what the business needs, not necessarily what was asked for.

Minimum Qualifications

• 5+ years as an Oracle EBS Business Systems Analyst, Oracle EBS version 12.x or higher preferred, with particular experience in manufacturing, supply chain planning modules, as a member of an information systems & technology team
• Thorough understanding of how up and downstream systems impact Order Management (e.g. Account Receivable, Warehouse Management systems)
• Experience with one or more full-life cycle implementations
• Demonstrated ability to configure the Order Management module to business requirements
• Experience with configurable BOM's
• Experience writing epics and user stories to document business process requirements, acceptance criteria and any technical considerations.
• Experience reading and writing basic SQL queries and manipulate data in Oracle EBS.
• Experience documenting and managing user acceptance testing
• Demonstrated ability to work with BSAs supporting other modules (e.g. WMS, Accounts Receivable, etc.) to create integrated solutions to business problems
• Experience with Agile methodologies, working within a Scrum development environment.
• Excellent proficiency in Microsoft Office Suite, particularly Word.
• Experience in developing process flows, using Microsoft Visio
• Ability to work well independently and collaboratively with key business teams (such as Sales Operations, Quality Compliance, Finance, etc.).
• Experience with overall software development life cycle and phases
• Experience quickly understanding business processes and identifying technical solutions
• Experience managing multiple projects/tasks of varying complexities, meet deadlines and work well under pressure
• Good to excellent presentation, interpersonal, and communication skills
• A demonstrated ability to work within a team, to support fellow team members, by sometimes working outside your comfort zone to pitch in as necessary.
• A desire to work in a positive, focused environment within a team that enjoys each other's company.

Preferred Qualifications

• Experience with Atlassian Jira & Confluence a definite plus
• Experience creating and supporting integrations Oracle EBS with Kinaxis RapidResponse
• Experience with SOX-audited Oracle environments
• Experience with FDA and international medical devices regulatory processes.
• Knowledge of regulatory requirements impacting computer system validations
• Collaborate with Project Managers / Analysts in resolving conflicts and analyzing critical consolidated information, and driving meetings with stakeholders
• Effective ability to communicate across all levels of an organization

Education

Bachelor's degree in Computer Science, Information Systems, or related field preferred.
Equivalent demonstrated experience will also be considered.

Compensation:

The anticipated salary range for this position is $100,000 - $135,000 plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience. This position also qualifies for up to 10% annual bonus based on Company, department, and individual performance.

Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, Voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance, on-site Wellness Clinic, Fitness Center and Cafe. All benefits are subject to eligibility requirements.

Physical requirements/Work Environment

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodation may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

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