New
Desktop Support
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![]() United States, Illinois, Bannockburn | |
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*Description*
* Serve as point person for plasma centers on the hardware refresh project * Inventory Management (assign temporary device names in Active Directory) * Add devices to an inventory management system * Coordinate and communicate hardware delivery and schedule desktop installation and IQ with Plasma Centers; oversee the work of Tier 1 project members and escalate issues accordingly to appropriate IT staff * Perform systems Installation Qualification (IQ) and implementation with Plasma Center staff * Responsible for handling high level technical issues, complex problems, and escalations * Update inventory management systems as well as SharePoint sites (as applicable) * Attend project meetings and provide project status * Assist project team with technical issues in the implementation of hardware being refreshed * Ensure that system hardware, operating systems, software systems, and related procedures adhere to quality standards and SOP's. *Skills* Hardware, inventory management, active directory, Support *Additional Skills & Qualifications* 1. Ipad support experience *Experience Level* Intermediate Level *Pay and Benefits* The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Bannockburn,IL. *Application Deadline* This position is anticipated to close on Mar 15, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |