Quality Technician

Description

OurQuality Technician is a key part of the organization, supporting teams across all business functions to ensure excellence and consistency. This role supports the development and implementation of systems, procedures, methods, and forms that reflect the organization's quality management policy program. They operate as an internal resource and a technical quality expert. This role assists the quality manager to ensure overall product quality, reviews and resolves quality related complaints and occurrences, and works closely with all business leaders to ensure that solutions are implemented and maintained.

This position reports to the Quality Manager and is located at our Golden Valley, Minnesota plant with occasional travel to our Brooklyn Park, Minnesota plant.

DUTIES AND RESPONSIBILITIES

• Support and help contribute to the Quality Team goals, objectives, and initiatives
• Responsible for supporting process improvement initiatives and driving quality
• Proactively monitors and measures product output for daily quality metrics
• Develops systematic approaches to product quality review, complaint/quality failure related review and revision, root cause analysis, and overall quality assurance
• Establishes along with regularly reviewing or revising quality specifications and standards
• Manage vendor relationships that provide quality supplies to the region
• Document approval, processing, and storage in accordance with ISO 9001
• Support internal processes to ensure Liberty Packaging's successful certification or recertification of all customer- or regulatory-required designations to include ISO 9001, and AIB
• Conduct quality training for applicable plant personnel to ensure an understanding of quality objectives, programs, plans and techniques
• Audit and determine if prescribed processes are being followed, ensuring that employees and processes comply to quality standards set forth by ISO requirements.
• Quality Control testing - collecting samples, performing tests, reviewing and comparing to specifications, documenting results, and communicating status
• Tracking and monitoring of measuring/testing equipment
• Occasional travel to other sites within the region, along with occasional on-site presence during non-traditional business hours
• Other duties, as assigned

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

• High School diploma or GED equivalent from an accredited institution or 5+ years manufacturing or comparable experience in place of education
• 4+ years of manufacturing quality experience in an ISO 9001 or 13485-compliant organization
• 2+ years of experience managing customer interactions, gathering and relaying technical information
• Has a proven track record for document management, communication, and collaboration
• Ability to multitask and proactively accomplish goals and tasks with minimal direction
• Previous experience working within an electronic quality management system, and ability to read a tape measure and some statistical understanding

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

• Bachelor's degree is preferred (i.e. Business/Operations Management, Engineering or related field)
• ISO training and/or auditor certification
• Experience in the corrugated industry or similar high-volume manufacturing
• Plant leadership team experience preferred
• Effective business/technical written and verbal communication skills
• Strong organizational and planning skills
• High level of accuracy and attention to detail
• Relationship management experience

COMPENSATION & BENEFITS

The starting pay rate for this position is $23.64 - $29.55 per hour. The compensation posted is the anticipated pay for the position at the time of the posting. We may pay the above or below posted amount based on several factors, including, but not limited to education and/or certifications, skills, experience, or work location. Some positions may qualify for additional compensation in the form of bonuses or deferred compensation options.

At LDI, we are pleased to provide employees with a comprehensive benefits package including health/dental/vision insurance options; paid time off; 10 paid holidays; 401(k) plus company matching and annual discretionary profit sharing; flexible spending and health savings account options; life and disability insurance; tuition assistance; wellness and mental health resources, and financial advising services. Eligibility in benefit programs is based on hours worked per week.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks

• Manual and finger dexterity used regularly with some repetitive finger motions

• Ability to work in front of a computer screen for long periods of time

• Specific vision abilities include close and distance vision; able to identify colors, small letters, and numbers; hand/eye coordination, depth perception and able to adjust focus

• Hearing and speaking

• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.

ABOUT OUR COMPANY

Comprised of multiple companies with headquarters in New Hope, Minnesota,Liberty Diversified International (LDI)is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products.

Since 1918, our values - Caring, Innovation, Trust and Excellence - have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior service and solutions for our customers. The LDI family of companies includesLiberty Packaging, Liberty Paper, Liberty Plastics (Custom SolutionsandQuarrix Building Products) and Safco.

Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.