Senior Salesforce Functional Analyst

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Overview

We are seeking a highly skilled and experienced Salesforce Functional Analyst to lead the migration and integration of Salesforce instances across our organization. This role is pivotal in ensuring the seamless consolidation and optimization of our Salesforce environment to support business growth and operational efficiency. The ideal candidate will bring deep expertise in Salesforce administration, a strategic mindset for system integration, and a passion for delivering high-quality solutions in a dynamic business environment.

Essential Duties & Responsibilities:

• Salesforce Instance Migration: Plan, execute, and oversee the migration of multiple Salesforce instances, ensuring data integrity, minimal downtime, and alignment with business objectives.
• Customization & Configuration: Customize and configure Salesforce objects, fields, flows, validation rules, approval processes, products, and pricing to meet business needs.
• Data Management: Develop and enforce data governance standards, ensure data quality. Perform data deduplication, data mapping, and data migrations
• Stakeholder Collaboration: Collaborate with cross-functional teams, including sales, marketing, IT, accounting, and leadership to gather requirements and deliver tailored Salesforce solutions.
• User Training & Support: Provide training and ongoing support to Salesforce users, ensuring adoption of best practices and efficient system usage.
• Documentation: Create and maintain detailed documentation for configurations, workflows, and processes to support knowledge sharing and compliance requirements.
• Project Management: Lead or contribute to project planning, timelines, and deliverables for migration and integration initiatives.

Requirements & Skills:

• Experience:
  
  
  
  • 5+ years of experience in business/data management
  • Salesforce administration familiarity
  • Proven track record of successful data migration and integration projects.
  
  
  
  
• Certifications:
  
  
  
  • Advanced certifications (e.g., Salesforce Advanced Administrator, Platform App Builder, Integration Architecture Designer) are highly desirable.
  
  
  
  
• Technical Skills:
  
  
  
  • Proficiency in Salesforce configuration, including objects, fields, workflows, and automation tools (Flow, APEX,, etc.).
  • Experience with data migration tools such as Data Loader, MuleSoft, or third-party ETL tools.
  • Familiarity with APIs, middleware, and integration frameworks.
  • Strong understanding of Salesforce security and access management.
  
  
  
  
• Analytical Skills: Ability to analyze complex requirements and translate them into scalable Salesforce solutions.
• Project Management: Experience managing large-scale projects with cross-functional stakeholders.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Problem-Solving: Proactive and resourceful in troubleshooting and resolving system issues.

Teamwork: Collaborative mindset with the ability to work effectively in a team-oriented environment.

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit:everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.