Human Capital Management Systems Manager

Job Description:

WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW :

We are seeking an experienced Human Capital Management (HCM) Systems Manager to join the American Red Cross HR Operations Team. The ideal candidate will have platform knowledge and expertise in ServiceNow HRSD and Cornerstone On Demand (CSOD) learning system with emphasis in areas of expertise such as Robotics Process Automation (RPA), system security, API integrations, and Artificial intelligence (AI).This role involves managing a team responsible for the day-to-day operational functions of the ServiceNow HR platform and the technical management of CSOD platform. The HR Systems Manager will provide strategic insight into the HCM systems roadmap, manage HR technology projects, and collaborate with senior leadership to align business processes with organizational goals.

WHERE YOUR CAREER IS A FORCE GOOD

WHAT YOU NEED TO SUCCEED
Education: Bachelor's degree required.
Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
Management Experience: 3 years of management experience.

Skills & Abilities:

• Demonstrated leadership capabilities, both as a leader of teams and as a leader of projects.
• Demonstrated sound judgment and when working through complex issues. Self-starter with the ability to successfully work independently or as part of a team.
• Ability to analyze, problem solve and clearly communicate observations and recommendations.
• Comfortable with taking risk, trusting your instincts and making the best decision possible with the data available.
• Experience with various requirements elicitation techniques and various estimation and design techniques.
• Enterprise HRIS system experience.
• Ability to work on a team and adaptability to adjust as the business grows and evolves.

Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

• LMS Systems experience.
• Demonstrated success in leading teams in continuous improvement environment.
• Knowledge of entire suite of HR technology solutions, (applicant tracking systems, talent, compensation, and learning systems).

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

* Medical, Dental Vision plans

* Health Spending Accounts & Flexible Spending Accounts

* PTO + Holidays

* 401K with 6% match

* Paid Family Leave

* Employee Assistance

* Disability and Insurance: Short + Long Term

* Service Awards and recognition

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights