Inside Sales Representative, National Accounts

We are seeking a highly motivated and results-driven National Account Inside Sales Representative to join our team. This role thrives in a fast-paced sales environment, requiring strong communication, relationship-building, and sales support skills. Reporting directly to the Director of Inside Sales, you will work closely with National Accounts Technical Sales Representatives, authorized dealer networks, and end users to ensure a seamless sales process. You will be responsible for managing inquiries, preparing proposals, processing orders, and providing outstanding customer service while utilizing Salesforce CRM.

• Product Knowledge & Sales Support:
  • Develop expertise in Motive Power battery and charger products to address technical inquiries from customers.
  • Provide comprehensive support to outside technical sales representatives.
  • Assist with sales strategies and opportunity development.
• Customer Interaction & Relationship Management:
  • Communicate effectively via phone and email, creating strong rapport with customers.
  • Process domestic and international purchase orders, ensuring accuracy and customer satisfaction.
  • Collaborate with internal departments to facilitate order processing and provide timely solutions to customer needs.
• Sales Growth & Lead Generation:
  • Research and identify new business opportunities to develop sales pipelines.
  • Assist in implementing strategic sales approaches to drive revenue.
  • Pass qualified leads to National Account sales team members with all necessary details for follow-up.
  • Conduct cold calling and prospecting to generate new customer relationships.
• Continuous Learning & Development:
  • Participate in sales training programs and stay updated on industry trends and new products.
  • Adapt to changing customer needs and market conditions to remain competitive.
• Other duties as assigned.

Minimum Qualifications

• Education: High School Diploma or equivalent.
• Experience: 5+ years of inside or outside sales experience.
• Technical Proficiency:
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Experience using Salesforce CRM or similar platforms.
  • Fluent in OEM specifications and EnSite software.
• Sales & Customer Engagement:
  • Ability to manage national accounts, build relationships with decision-makers, and drive long-term customer engagement.
  • Strong attention to detail, time management, and multitasking abilities in a fast-paced sales environment.

Preferred Qualifications

• Education: Bachelor's Degree in Business, Sales, or a related field.
• Industry Experience:
  • Previous experience in inside sales or national accounts sales.
  • Background in material handling, battery technology, or industrial equipment sales.