Business Analytics and Performance Manager
Reports to: Senior Director of Business Analytics and Performance dotted to the VP of Operations Finance
WHO WE ARE
Recently awarded Travel + Leisure's Top 25 Hotel Brands Worldwide. When launched in 2011, Aparium saw a clear need for a company that could bring c-suite service and accommodations to underserved yet distinct and important cities while maintaining and celebrating the unadulterated character of each. Driven by the belief that the poetics of their surroundings should fuel all hospitality experiences, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE
Your career experience is eclectic and dynamic. Having grown your career from diverse operating roles into corporate or regional leadership roles within upper-upscale or luxury hotel companies, you became bored.
Decided to follow your curiosity about boutique hotels and lifestyle brands within private companies. Your early experiences were not only in rooms, as you couldn't help yourself from experiencing food + beverage or sales + marketing or maybe something else. You are candid, articulate, and savvy in your partnership with ownership groups and are adaptable in how you engage with a variety of owners.
For you to feel comfortable within our portfolio, you will have familiarity with secondary markets and recognize that hospitality differs from city to city and even from neighborhood to neighborhood. You are comfortable with casual sophistication and realize the concept of luxury has evolved to be approachable and not cookie-cutter. You are adventurous in your backyard, known to have your pulse on your city, and are a ready participant in your community. You get excited about the newest restaurant opening, amenity packaging, a guest service story created by an employee's intuition and not a standard or a new service concept, and get goosebumps when one of your direct reports gets promoted.
THE ROLE
The Business Analytics and Performance Manager reports to the Senior Business Analytics and Performance dotted to the VP of Operations Finance and ensures the execution of Aparium's financial obligations. The person in this position must be tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company in hyper-growth, so having the ability to be a soldier is as critical as being a general.
Provides support in developing, executing, and innovating methods for Aparium business analysis and forecasting /budgeting activities. Advances those changes and opportunities to the attention of stakeholders, assisting them in grasping complex concepts and supporting crucial system change. Works collaboratively with others to leverage analyses to inform business decisions, support performance improvements, and make sound investments in new or expanded services. Ensures optimal operating efficiency and fiscal effectiveness of the Operations Finance function. With an exciting and dynamic portfolio of hotels under management and a pipeline in development, this will be a lifetime experience while visiting new cities and creating lifelong connections.
KEY RESPONSIBILITIES
- Uphold and role model the company's principles of People, Place, and Character and ensure direct reports also model how our values drive collaboration, intuition, and trans-local hospitality.
- Conducting data analysis and implementing, managing, and analyzing industry benchmarks.
- Analyzing revenue and cost trends and resource utilization and developing relevant performance metrics
- Support the Regional team and VP/SVP of Finance in leading the company planning cycle, including the long-range planning process, annual plan, and monthly/quarterly forecasts.
- Performing complex analyses, such as evaluating revenue trends and labor productivity or growth opportunities
- Developing profitability and cash flow forecasts
- Identifying systems-related opportunities, making proper recommendations, and supporting the implementation process.
- Utilize the Oracle tool to connect the various systems into Oracle as an analytical tool.
- Create sound food and beverage models to support data analysis, marketing targets, forecasting/budgeting, and labor analysis.
- Create and automate a business intelligence framework to support the portfolio leadership team and other business objectives.
- Building scalable financial planning, analysis, and reporting models and processes to facilitate the hotels' performance
- Ability to model and synthesize complex financial analysis, operational, and KPI data into concise presentations and decision frameworks on request
- Prepare monthly, quarterly, and annual reporting packages for the management team.
- Excellent oral and written communication skills, ability to communicate effectively with all levels of management, and ability to interpret and explain financial data to the Senior Leadership Team
- Create ad-hoc analysis to support key business decisions-the ability to negotiate contracts.
- Drive finance discipline, fact-based decision-making, and financial visibility across the company. Own deep inspection of the business: Scale financials, reporting, trends, and critical metrics to measure business health by providing the 'why' story behind it, evaluating risks, and making recommendations
- Drive dialogue between key stakeholders to establish and evolve organizational KPIs
- Be a thoughtful leader and partner with management to drive sound financial decisions and operational efficiencies.
- Train and mentor team members as they continue to develop their skills.
- The list of tasks and duties mentioned above is just the beginning of the adventure. Be prepared for more exciting challenges! You might be called on to tackle extra duties or tasks not listed here, all to meet the ever-changing operational needs.
HOW YOU LEAD
- Engage others in general conversation tactics to build rapport quickly; lead and adapt communication and presentation tactics to engage your audience; display adaptable interpersonal skills for a wide range of audiences and stakeholders.
- Approach fact-finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
- Value the importance of making decisions with integrity, maintaining confidentiality across internal workgroups, and using discretion when appropriate; know how to keep a secret by understanding the difference between transparency and confidentiality.
- Highly analytical in thought and recommendations, although never acting like the smartest person in the room; continually seeking out the facts; able to express a point of view without being driven by your ego
- Demonstrates business acumen and practices sound financial decisions by ensuring the actions and plans put into place support the achievement of sales goals and budgets
- Demonstrates the ability to identify strategic needs yet can be a "soldier" to implement a strategic plan.
- Uphold and role model the company's principles of People, Place, and Character and ensure direct reports are also modeling the way our values drive collaboration, intuition, and trans-local hospitality.
- Openly collaborate with the SVP of Finance, VP of Finance, and Aparium Senior Leadership team; develop and implement best-in-class tools and training for the Finance teams, as we do not work in silos.
- Quickly establish trust and rapport with the AHG and associates by listening, demonstrating empathy, communicating directly and transparently, and being willing to roll up sleeves and dive in to support the team, no matter the situation.
- Use various communication channels to guarantee people are "in the know" by combining traditional methods with modern practices; ensure messaging represents the brand and is meaningful to all associates.
- Communicate regularly with the SVP of Finance to provide updates and align on priorities, discuss plans, and request any additional resources to support the operations.
- Additional tasks and responsibilities as requested by the SVP of Finance, VP of Finance, and/or in support of a successful operation
POSITION REQUIREMENTS
7+ years of FP&A or analytical experience in a high-growth and fast-paced environment
- Bachelor's degree in finance or a related field; MBA preferred
- 5+ years of Corporate Hotel Finance-related experience and 2-4 years of related general accounting or financial analysis experience are required.
- Advanced skills in Microsoft Excel required (e.g., pivot tables, vertical look-up, index/match, sum ifs, and nested if statements)
- Proficiency with financial business intelligence software (e.g., Workday, BI360, Power BI, Tableau, Oracle EMP/ BI). Advanced programming (SQL, Python, R, etc) is a plus. Oracle and Power BI are preferred.
- Willingness to be based in the Chicago office, located in the West Loop; Comfortable working in an open-space office environment at headquarters.
Pay rate: $95K to $120K plus position is eligible for our short-term incentive plan
Benefits: Aparium offers a variety of benefits to include medical, dental, vision 401(k), short term disability, long term disability, life insurance, commuter benefits, discounted parking, travel benefits and more.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from. We also take pride in who we serve. Aparium is an E-Verify employer.
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Aparium Hotel Group
life insurance, short term disability, long term disability, 401(k)
Mar 07, 2025