New

Human Resources Assistant

TEKsystems
$24.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Deerfield
Mar 08, 2025
TEKsystems is seeking Bilingual Human Resource professionals to join a large biotech company in Deerfield, IL. Job Description: This person will have the opportunity to learn about the many aspects of human resources administration as they provide customer service support to staff members and managers as a member of our service delivery team. Additionally, you will work with highly confidential information of all staff at all levels within the organization. Role Responsibilities: * Work with highly confidential information of all staff at all levels within the organization. * Provide customer service support to staff members, managers, and HR as a member of our service delivery team. HR Support is provided for HR requests received via phone, email, or Self-Service cases. * Triage or resolve inquiries within the HR Case Management system according to defined processes and procedures. * Provide navigational support/answers regarding Workday, payroll, or any wide variety of HR topics. * Perform limited transactions in Workday and provide suggestions for system improvements. * Providing superb customer service as measured by Service Level Agreements and contact center KPI metrics. * Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through their own work and behavior. Schedule: 10am - 7pm EST Hybrid (mostly remote) NEEDED EXPERIENCE: Must Haves: Bi Lingual Spanish requirement, candidates must have the ability to communicate effectively, both in English and Spanish, verbally and in written word. Previous call center customer service experience is a must have. Previous employment experience in Human Resource Phone Customer Service experience. Key Soft Skills: Communication, Teamwork, Positive Attitude, Active Listening, Confidentiality, and Problem Solving. Flexibility to work hours in support of the west coast time zone, 10am to 7pm EST ServiceNow experience is preferred. Workday or other HR tool experience preferred. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Deerfield,IL. Application Deadline This position is anticipated to close on Mar 12, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.