Revenue Cycle Manager (RCM)
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![]() United States, Tennessee, Germantown | |
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We're looking for an experienced Revenue Cycle Manager (RCM) to oversee the billing and collections process and drive efficiency in revenue cycle operations. If you have a passion for healthcare finance and optimizing revenue processes, we want to hear from you! What You'll Do:? Lead and manage a team of billing and coding professionals ? 5+ years of experience in revenue cycle management, with at least 2 years in a leadership role This is a full-time, on-site opportunity to make a meaningful impact in a fast-paced healthcare environment. If you're ready to take the next step in your career, apply today or reach out to learn more! Responsibilities: * Oversee the daily operations of the revenue cycle process for outpatient services, including patient registration, insurance verification, coding, billing, and collections. * Develop and implement policies and procedures to enhance revenue cycle performance. * Lead and manage a team of billing and coding professionals, providing guidance, training, and performance evaluations. * Ensure compliance with healthcare regulations, payer guidelines, and industry standards. * Collaborate with clinical and administrative teams to streamline processes, enhance workflow efficiency, and ensure accurate patient information. * Identify and resolve billing discrepancies and denials, working closely with insurance carriers and patients to facilitate prompt payment. * Monitor key performance indicators (KPIs) and implement strategies to improve revenue cycle metrics, including reducing days in accounts receivable (AR) and minimizing claim rejections. * Stay current with healthcare industry trends, payer policies, and changes to billing and coding standards. * Develop and maintain relationships with insurance payers, negotiating payment terms and resolving escalated billing issues as needed. * Provide regular reporting to senior management on revenue cycle performance, trends, and opportunities for improvement. Experience: * Bachelor's degree in healthcare administration, business, finance, or related field * Certification in healthcare revenue cycle management (e.g. CHC, CPC, or AAPC) is a preferred. * Minimum of 5 years of experience in revenue cycle management with at least 2 years in a supervisory role * Strong knowledge of outpatient medical billing, coding (CPT, ICD-10, HCPCS), insurance verification, and payer requirements * In-depth understanding of HIPAA regulations, healthcare reimbursement models, and payer processes * Excellent analytical, organization, and problem-solving skills * Strong leadership abilities with the capacity to motivate and manage a team effectively * Exceptional communication skills, both written and verbal, with the ability to interact professionally with patients, staff, and external stakeholders Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. |