Logistics & RMA Specialist, Americas

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Your Team

We are looking for an experienced Logistics & RMA Specialist, Americas to join our RMA Team (Global Appliances Operations group). This is an exciting opportunity for a professional with a passion for the Supply Chain world, who enjoys working with large databases, creating forecasts, and conducting complex inventory analysis.

In this position, you will use your expertise in operational processes and take a hands-on role in monitoring stock levels, manage 3PL vendors, and oversee shipments to ensure seamless RMA operations.

• Hybrid (2-4 days/week): You must go into one of the following offices, Redwood City, CA / Irving, Tx / Waltham, MA
• 3PL vendors daily management
• Provide hands on support for RMA activity in Americas time zone
• Daily monitoring of inbound/outbound units from global RMA hubs.
• Managing inventory control at RMA global hubs.
• Slow inventory management
• Updating data in ERP systems as required.
• Handling purchase requests and invoice payments for logistics vendors.
• Leading complex projects focused on process optimization, improving customer service, and enhancing data accuracy.

Your Knowledge & Skills

• BA/BSc in Logistics, Industrial Engineering, or a related field.
• 3-4 years of experience as a Planner, Project Manager in Supply Chain, or RMA Specialist in a global organization.
• Proven experience in managing services for customers, including SLA adherence, response time management, and conducting event analyses followed by corrective actions.
• Strong analytical skills.
• Excellent service-oriented mindset.
• Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
• Soft Skills: Team player with strong communication skills, self-motivation, fast learning ability, and a high sense of responsibility.

Additional Advantages

• Background in Supply Chain management.
• Passion for continuous learning and improvement.
• Experience in managing and building relationships with suppliers.

This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future for the country in which you apply is required.

EOE M/F/Veterans/Disabled