Senior Service Delivery Engineer

TEKsystems
$50.00 - $75.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Clermont
Mar 11, 2025
Description What makes this a great opportunity? The Senior Manager Infrastructure is critical to the management of our infrastructure operations Globally. This position will lead the way for our complex digital landscape to ensure performance, reliability, resiliency and scalability. Role Responsibilities Oversees technical leads and manages offshore teams within a managed services framework. Directs Server compute, virtualization, database and backup architecture decisions, contribute to Active Directory and cloud architecture decisions. Responsible for on premise Compute and Storage at manufacturing plants and regional offices Prepares cost estimates, budgets, and schedules for BAU and Projects. Evaluates and endorses new computing technologies, setting global standards. Participates in the global disaster recovery and business continuity program, owns the compute towers ensuring infrastructure supports committed RTO/RPO. Owns the compute infrastructure lifecycle processes and strategizes End Of Life hardware replacements across Enterprise- . Stays abreast of emerging technology trends, assessing and communicating their potential impact on IT capabilities. Ensures outsourced IT operational services meet quality standards, overseeing server, storage, database, and backup operations. Coordinates global infrastructure-related projects for assigned areas. Qualifications Bachelors Degree or equivalent professional experience. Minimum 10 years of related work experience, including 3+ years in a management role within infrastructure operations. Preferred Certifications in Microsoft, Nutanix, Linux, and Cloud. Extensive IT Infrastructure technical knowledge - Nutanix HCI, Lenovo Servers, VMWare, and QNAP Store solutions. Experience with Infrastructure Managed Services. Proven ability to support, design, and secure Active Directory components (ADUC, DNS, DHCP, DFS, GPO, IAS/NPS, Sites and Services, ad ADFS). In-depth knowledge of server operating systems (Windows, Unix/Linux), virtualization technologies, both on-premises and cloud-based. Experience overseeing infrastructure that supports a global and remote workforce. Familiarity with SQL, Oracle, and MySQL database platforms. Knowledge of Azure and GCP administration, experience with hybrid environments, SaaS, and cloud migrations. Manufacturing background/experience will set a candidate apart. 'Wonderware experience is a plus. Skills* ITIL, SLA, IT, Manager, server administrator, Windows 10, Hardware, Vmware, Troubleshooting, Support, office 365, windows 11, server migration, end user support, active directory, Customer service, Deployment, O365, network infrastructure, network connectivity, system administrator, windows server, nutanix, administration, server engineering, architecture, virtualization, Technical support, Imaging, Sccm, project management, hardware support, migration, automation, cloud Top Skills Details ITIL,SLA,IT,Manager,server administrator,Windows 10,Hardware,Vmware,Troubleshooting,Support,office 365,windows 11,server migration,end user support,active directory,Customer service,Deployment,O365,network infrastructure,network connectivity,system admin Additional Skills & Qualifications -Strong customer service -Self-starter -Project coordination -Teamworking -Inspires engagement with team, passion, and performance -Delivers impactful results with integrity -Entrepreneurial mindset -Creates innovative solutions -Competitive -Calm under pressure -Service Oriented -Follow-through -Results oriented -Strong written and verbal communication -Proactive thinking, not reactive -Ability to work in a fast-paced environment Experience Level Expert Level Pay and Benefits The pay range for this position is $50.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clermont,KY. Application Deadline This position is anticipated to close on Mar 13, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.