Bilingual Customer Service Rep - Spanish/English
 TEKsystems | |
$18.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Washington, Richland | |
 Mar 11, 2025 | |
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Based out of Washington, a Not-for-Profit financial company providing a variety of financial services is interested in hiring *Bilingual Customer Service Representatives* to their team onsite in Tri-Cities, WA! These opportunities are long term positions, fully onsite, and are looking for candidates bilingual in English and Spanish!
*Description* * Provides outstanding service to promote deep and lasting member relationships. * Answers general inquiries and performs account maintenance via phone or email channels. * Meets/exceeds key critical metrics. * Researches and resolves problems under the mentorship of the MCC Supervisor or MCCR Lead with a sense of urgency. * Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution. * Performs other duties as assigned. *Skills & Qualifications* * 1+ year experience in customer service * 1+ year experience in call center *Pay and Benefits* The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Richland,WA. *Application Deadline* This position is anticipated to close on Mar 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |