Sales Operations Lead

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Rivian isseeking a proven sales leader who desires the challenge of a new business and the excitement of building something from the ground up. You will translate strategic priorities into actionable plans, driving business growth and performance in alignment with Rivian's core values and culture. This role is extremely cross-functional, bringing together diverse stakeholders on initiatives critical to Rivian's success, providing executive enablement and serving as a liaison to key Rivian commercial customers.

In this highly dynamic role, you will triage issues and tasks as they arrive: solving challenges, finding answers, and collating concerns for expedient escalation and resolution. You will operate at a tactical, strategic, and operational level, sometimes overseeing projects that do not neatly fit within the organizational chart. To be successful in this role, you must think end-to-end and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset.

• Support the Sales organization in meeting or exceeding deliverables through alignment on process, timelines, dependencies, individual accountability, and responsibilities
• Serve as a key point of integration across the Sales organization and among cross-functional stakeholders, streamlining communication and workflows
• Communicate the strategic vision effectively to internal and external stakeholders, inspiring engagement and commitment
• Proactively anticipate and identify issues that impede business success, providing effective solutions
• Analyze site performance, consumer behavior, and market trends to identify actionable local marketstrategies to drive growth
• Generate data-driven insights from performance dashboards in support of presentations andread-outs to senior leadership
• Funnel information up, down, and sideways: sift, analyze, prioritize, and make the communication flow as efficient as possible
• Collaborate, interact, and influence cross-functionally and with leadership, nurturing relationships through listening, integrity, and trust
• Maintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures

• 6+ years in retail and/or sales operations or sales planning, preferably in a direct-to-consumer business model
• Exceptional project management skills and solid judgment when it comes to diagnosing, prioritizing, and solving business process challenges
• Excellent troubleshooting, problem-solving, and risk management skills with a curiosity to problem-solve, analyze, and identify corrective actions to prevent a recurrence
• Comfortable working in a fast-paced environment that requires both attention to detail and the ability to zoom out to drive strategic decision-making
• Ability to analyze data and report out findings that are actionable by both the business and technical teams

• Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously
• Outstanding verbal and written communication

• Ability and willingness to travel up to 25% of the time

Salary Range California Based Applicants: $125,000 - $150,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Salary Range Illinois Based Applicants: $114,000 - $138,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.