Clinical Training and Education Manager- Endoscopy - Mid-West

ESSENTIAL FUNCTIONS PERFORMED

1. Deliver approved comprehensive training and education programs that provide customers and personnel with up-to-date information on company products, procedures, and best practices.
2. Deliver approved content during didactic portions of training.
3. Provide case support to trained customers (domestic and international) as part of Merit's commitment to the safe and efficacious use of products .
4. Conducts assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
5. Defines protocol and assists in the field assessment of new product market research trials (MRT's).
6. Develops and implements ongoing home-study training course to improve and maintain a high level of product and clinical expertise in the field sales organization.
7. Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
8. Serve as clinical expert for the company.
9. Standardize & computerize (digitalize) sales training materials.
10. Works with Product Managers to develop sales training and inservice videos.
11. Answers clinical questions from doctors, technicians, sales representatives, etc.
12. Supports sales and marketing efforts by inservicing key customers on Merit products.
13. Works in the field to support and train clinicians on the use of Merit products and to trouble shoot product related issues in the field.
14. Assess clinical competency of new employees and provide comprehensive feedback and recommendations for improvement.
15. Writes technical papers to support new emerging markets, segments and niches.
16. Assist in coordinating and executing Symposiums and other clinical education events.
17. Develops value added CEU credits to augment sales effort.
18. Performs other duties and tasks as required.

SUMMARY OF MINIMUM QUALIFICATIONS

**This position requires 75% overnight travel (occasional weekend travel as needed for case coverage). Candidate must reside in Chicago or Midwest area

* Education and/or business experience equivalent to a related Bachelor's Degree.
* A minimum of six years of hands-on medical experience preferred within Endoscopy and/or General Surgery divisions.
* Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
* A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
* Good analytical skills and the ability to understand complex issues.
* Excellent organizational skills and the ability to coordinate large programs.
* Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

***Company reimburses travel expenses on a weekly basis.

PREFERRED QUALIFICATIONS

* Education and clinical experience equivalent to a Registered Nurse, Surgery Technician, or Radiology Technician.
* Medical product sales and sales training experience.

ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS

* Lifting -- Not to exceed 50 lbs. -- local practice may apply
* Writing
* Sitting
* Standing
* Bending
* Visual acuity
* Color perception
* Depth perception
* Reading
* Field of vision/peripheral

COMPETENCIES

* Product training
* Sales training manual writing and preparation
* Skill assessment testing
* Training curriculum/program development
* Product trouble shooting
* Interpersonal communication skills

$80,000-$120,000 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

COMMENTS

Infectious Control Risk Category I:

The risk category explains whether or not employees are likely to come into contact with blood or bodyfluids while performing their jobs. Risk category I states employment and procedures that will require exposure.