Associate Systems Analyst

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

At BECU, your expertise will bridge the gap between end-user needs and innovative technical solutions. As an Associate Systems Analyst, you'll collaborate with Technology teams and leaders to refine requirements, translate ideas into system designs, and drive impactful technology solutions. Your work will directly enhance how we develop, support, and optimize systems, ensuring a seamless, high-quality experience for our members and employees. You have a passion for leveraging data to tell a story that will help drive improvements. This is your chance to grow, innovate, and make a tangible difference in a forward-thinking, member-centric organization.

To join our dynamic team and for this role we require candidates to be residents of WA. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.For those candidates that live outside the commute distance of TFC this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU'LL DO:

• Translate Business Needs into Solutions: Work with stakeholders to refine requirements, define goals, and translate functional specifications into actionable technology solutions.
• Collaborate Across Teams: Partner with Technology teams, vendors, and business units to ensure seamless integration of systems that meet business objectives and enhance the user experience.
• Enhance System Performance & Reliability: Support application administration, monitor system performance, and troubleshoot issues to maintain smooth operations and minimize downtime.
• Ensure High-Quality Implementations: Assist in testing, refining, and deploying technical solutions by facilitating issue resolution, coordinating vendor deliveries, and supporting release management.
• Optimize System Configuration & Support: Help configure and maintain applications, ensuring optimal performance while keeping systems up to date with patches, upgrades, and best practices.
• Improve Documentation & Knowledge Sharing: Maintain clear, concise technical documentation and support teams with training materials to enhance understanding and efficiency.
• Align Technology with Compliance & Security Standards: Work to ensure solutions meet data privacy, compliance, and regulatory requirements to maintain security and integrity.
• Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

BECU is looking for a tech-savvy problem solver who thrives in a collaborative and innovative environment. If the following traits resonate with you, this could be the perfect opportunity to grow your career:

• Impact-Driven Work: Play a key role in enhancing business technology solutions that directly benefit BECU members.
• Growth & Development: Expand your technical and analytical skills while gaining hands-on experience with cutting-edge technologies and methodologies.
• Collaborative Culture: Be part of a team that values innovation, teamwork, and a shared commitment to excellence.
• Exposure to Leading Technologies: Work with tools like SQL, Azure DevOps, ServiceNow, and more, while learning Agile, Lean, and other methodologies.
• Opportunity to Influence Change: Your insights and ideas will contribute to meaningful improvements in BECU's technology landscape.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree in a technical/related discipline required, or equivalent work or education related experience.
• Minimum two yearsof experience working with business software applications.
• Experience working with ServiceNow reporting or similar tools, including creating dashboards, generating reports and analyzing data to support business insights and decision making.
• Experience with Microsoft suite of products, including excel, word, PowerPoint and outlook

Desired Qualifications:

• Experience with building PowerBI dashboards by leveraging API integrations with other tools.
• Knowledge of multiple change approaches from Agile, Lean, TDD, Waterfall, etc. and understanding the proper use and application of each approach required.
• Experience assisting with supporting and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, CICD pipeline support, production implementation and break-fix production issue resolution) required.
• Knowledge of SQL and/or various relational database concepts and languages required, including multiple methods for analyzing, reporting and validating data at the source (eg. SQL queries).
• Experience managing solutions delivered in multiple programming languages and technical environments required.
• Knowledge of software engineering vocabulary and data architecture. Includes familiarity with Azure DevOps, JIRA or other Agile development team tools.
• Troubleshooting and problem-solving skills to identify problems from a functional perspective, specifically when supporting end-user testing and training required. Experience using such tools as Splunk, AppDynamics, etc. Experience with multiple methods for creating and communicating strong Business Cases, including financial analysis, strategic alignment and risk analysis.
• Plan, organize, schedule and implement projects and in accordance with BECU and industry project management methodologies.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.