IT Systems Analyst

The Sparrow IT department is made up of enterprising critical thinkers who enjoy solving problems and improving process and systems in healthcare - a field which serves an important public purpose.

Our IT department supports all aspects of the health system: administration, business intelligence, clinical, facilities, finance, human resources, informatics, insurance, operations, patient care, project management, supply chain and technology.Our teamhas a variety of curricular and professional backgrounds andhas a desire for meaningful work, career advancement and real responsibility. Our analysts share a passion for systems and designthinking, analytics,optimizationand process improvement

General Purpose of Job:

The Business Systems Analyst designs, optimizesand implements business applications systems and works continually to improve applications and systemsthrough upgrades, expansion, other projects and mentoring of other caregivers.This position will work as part of the Sparrow IT team. The position will work in a fast paced, changing healthcare environment. The business system analyst's primary role is supporting business systems and implementing technology solutions in a cost-effective way by determining the requirements of a project or enhancements to systems, and communicating them clearly with all stakeholders.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Provides on-going application support, develops process models, participates in business requirements development, creates functional requirements, technical designs, test plans, and executes system testing.
• Configures, implements, tests, and deploys application and Enterprise Resource Planning (ERP) solutions.
• Develop and implement effective and strategic business solutions through research and analysis of data and business processes.
• Builds processes and technology improvements and proposes efficiency initiatives.
• Use data to identify trends, patterns and opportunities for the business.
• Analyze how information systems can be applied to reduce cost, improve efficiency, and provide higher quality data and reporting.
• Participate and be an active contributor in discussions with business users and leaders regarding areas of opportunity to leverage technology.
• Research, analyze and recommend business workflow and application best practices.
• Develop business cases and cost benefit analyses.
• Support and optimize various applications within customer service line
• Recognize, gather, correlate, and analyze facts. Draw appropriate conclusions, define problems, and devise solutions and alternatives and make appropriate recommendations
• Develop and maintain working knowledge of applications within their domain (e.g. HR, Payroll, Supply Chain, Finance, Facilities, etc.)
• Research and resolve operational application issues and participate in on-call rotation.
• Creates supporting application documentation and end user process and training documentation.
• Builds relationships with key internal and external customers
• Works with minimum supervision