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Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. Job Description Reporting to the Director, Digital Products, the Senior Product Owner plays a key role in driving the product strategy to fruition throughout the development of customer-facing digital product features and technical enhancements associated with Allstate Identity Protections (AIP) technology platform. The incumbent is expected to partner with business stakeholders, engineering teams, and digital product teams in a way that measurably drives value for our subscribers, partners, and business stakeholders. AIP's Digital Product Managers/PO team, and overall work scope:
Our operational principles are rooted on a Product mindset and executed on agile principles. Our continuous discovery and maturity processes are governed by real data, including user behavior.
Besides having a robust business mindset, we are hyper sensible to the Subscriber (user persona) experience and Client (buyer persona) experience. We support different revenue channels and multiple business stakeholders with concurrent requirements.
Our backlogs are defined and prioritized against our roadmap. We forecast a 6-months roadmap based on our company's business goals and strategic direction, and we have a high level of predictability for the scope of the next 4 sprints across all scrum teams.
The Senior Product Owners are responsible for translating the company's strategy to execution.
Sr. PO's are assigned an Initiative. An initiative can have multiple domains associated. The Initiative Sr. PO is responsible to interact with stakeholders for each corresponding domain and manage cross team dependencies to drive success at the initiative level
Each Sr. PO directly interacts with a Scrum Team and is responsible for a specific domain of our platform.
Each Sr. PO is responsible for their Domain's backlog
Typical day to day work :
Elicit business requirements by having interactions with business stakeholders, compliance and security team members
Own an actionable backlog with INVESTable User Stories
Prioritize and sequence user stories execution on an iteration basis aligned with desired time-to-market requirements
Manage dependencies and cross-team communication
Radiate visibility of current state and next steps of initiatives
Represent the business for the Scrum Team
Participate in agile ceremonies and have an active role on them. Accentuating the leadership role in Backlog Refinement sessions
ESSENTIAL FUNCTIONS Execution of Product Strategy:
Collaborate with business stakeholders to define and advance a differentiated product strategy, ensuring it aligns with company goals and capabilities.
Distill product roadmap into specific and incremental product and platform initiatives, features, and enhancement for engineering teams to build and deliver.
Business Requirements, Story Development & Backlog Management
Continuously make use of product analytics, user research and stakeholder feedback to inform data-driven product improvements and iterations.Facilitate initiatives discovery & framing sessions across consumer journeys to identify where enabling technology (features) needs to be built and/or modified.
Engage with key business and technology stakeholders to gather technical and functional requirements, artifacts, documents, and acceptance criteria.
Own user story mapping and dependency mapping to capture and prioritize features based on user value and impact to OKR's.
Create clear, concise, value driven user stories, acceptance criteria, and other product requirements based upon product strategy and business needs.
Drive clarity through communication of priorities within the product backlog to eliminate unnecessary distractions for engineering teams while articulating how initiatives contribute to product vision and company value.
Sprint Planning and Execution:
Partner with engineering teams and stakeholders to align on lean business canvas, acceptance criteria, definition of ready, minimum viable product, and measurable outcomes to enable the successful delivery of multiple digital product teams.
Define, promote, and drive consistent demo culture to illustrate progress against intended outcomes across stakeholders at all levels.
Partner with stakeholders to measure and evaluate key performance and delivery metrics (key customer interactions, mean time to resolve, change success rate, release frequency).
Partner with User Experience teams to ensure a cohesive CX with a continuous assessment of user journey's friction points and design industry trends.
Partner with engineering teams to refine the prioritized user stories, ensuring compliance with the Definition of Ready.
Required Education, experiences, knowledge, skills & abilities
5 or more years of experience as a software product owner in agile environments, focused on delivering digital product features and/or enhancements to IT Platforms.
Experience with the INVEST framework
Deep understanding of how product features integrate with internal and external IT platforms, systems, and API's.
Experienced in identifying root causes of issues and quickly moving to practical and holistic data-driven technical solutions.
Capable of prioritizing product features and platform enhancements based upon business value, customer needs, and technical constraints.
Expertise in managing relationships with internal and external stakeholders including product managers, engineering teams, and business leaders.
Familiar with software engineering best practices, including code review process, unit testing coverage, static analysis and how these affect the Definition of Done and estimation of user stories.
Preferred Education, experiences, knowledge, skills & abilities
Bachelor's degree or equivalent years of professional experience in Computer Science, Information Technology, Business Administration, or a related field
Experience working as a PO in Microservices and event driven architecture environments
Experience with Mobile applications
Domain driven design knowledge
Training or certification as a professional scrum product owner (PSPO) or certified scrum product owner (CSPO) or Pragmatic Institute Foundations is an advantage.
Prior experiences in Identity Protection, PII management, partner integrations, etc.
AIP Compensation:
Employee Benefits (partial list) :
$80/ month connectivity stipend, up to 20 days per year PTO, 9 national holidays, medical/dental/vision with HRA/FSAs, and other perks. Please visit www.allstategoodlife.com to review specific benefits information. AIP employees partake in our parent company Allstate US benefits effective Jan 1st, 2025
AIP2024 Skills Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented Compensation Compensation offered for this role is $92,560.00 - 166,465.00 annually and is based on experience and qualifications.
At Allstate Identity Protection, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure. Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication. Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation. AIP uses the E-Verify employment verification program. |
Allstate Identity Protection
$92,560.00 - 166,465.00
Mar 14, 2025