New

Catering Director - Kansas City, MO

Compass Group
life insurance, parental leave, paid time off, retirement plan
United States, Missouri, Kansas City
1601 Broadway Boulevard (Show on map)
Mar 15, 2025
Canteen Position Title: CATERING DIRECTOR - KAUFFMAN PERFORMING ARTS Reports To: GENERAL MANAGER Salary: $75,000 - $85,000 a / year Schedule: Based on client needs *Growth. Opportunity. Excellence.* *Canteen* brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. *Come grow with us. We are Canteen.* This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in PeopleHub by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. *Click* here to view the step-by-step instructions to refer a friend to this position. Job Summary: The Catering Director is responsible for overseeing all food and beverage operations at the Kauffman Center for the Performing Arts ensuring a high-quality dining and hospitality experience for patrons, artists, and special event guests. This role involves catering sales, menu planning, vendor management, staff supervision, and financial oversight to maximize revenue and maintain service excellence in alignment with the theatre's artistic and operational goals. Key Responsibilities: Event Planning & Execution: * Consult with clients on event scope, expectations, venue setup, menu selection, and entertainment options to align with their budget and vision. * Collaborate with the Executive Chef to design and plan customized menus. * Oversee and negotiate contracts with individual vendors to secure necessary event services. * Delegate responsibilities to the Event Manager and ensure seamless event execution within established parameters. * Coordinate between the Kauffman Special Event team, staffing, suppliers, vendors, and rental companies to ensure smooth event operations. * Assess contract requirements and ensure high levels of client satisfaction. * Conduct post-event evaluations to measure success, identify improvement areas, and uphold performance and quality standards. Staff & Vendor Management: * Recruit, interview, hire, and train permanent and casual catering staff. * Organize, lead, and motivate the catering team to deliver exceptional service. * Plan staff schedules and oversee event staffing needs to ensure efficiency. Financial & Administrative Oversight: * Develop and maintain accurate financial and administrative records. * Oversee event budgeting, sales forecasting, and financial reporting. * Ensure timely customer payment and resolve any outstanding issues. Customer Relations & Service Excellence: * Serve as the primary point of contact for clients, ensuring clear and effective communication. * Resolve customer concerns professionally and in a timely manner. * Uphold high standards of client service to enhance the guest experience. Preferred Qualifications * Experienced industry professional with demonstrated leadership in event management, hospitality, and customer service. * Strong organizational skills with the ability to manage multiple events and priorities. * Self-motivated and capable of working independently with minimal supervision. * Excellent verbal and written communication skills for client interactions and internal coordination. * Ability to adapt to changing demands and problem-solve in a fast-paced environment. * Proven experience in budgeting, P&L management, labor and sales forecasting, and financial reporting. * Strong negotiation skills for vendor and contract management. * Ability to establish credibility with senior culinary and hospitality professionals. * Human resource experience, including hiring, training, mentoring, and staff development. * 3-5 years of experience in hospitality or catering management, preferably in a performing arts or event- driven venue. * A customer-centric mindset with a passion for delivering memorable event experiences. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) * Experience with Caterease software or Similar Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1407803 Canteen Leticia Pinon