Operational Technology Engineer

Location: Fort Smith, AR, US

Careers that unlock the magic of human connection

Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, Beefeater Gin, and Avion Tequila, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialite...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in Kentucky is $81,040.00 to $101,300.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate'sexperience, skills against internal peers and against the scope and responsibilities of the position.

This role will be responsible for ensuring that the Operational Technology (OT) architecture within North American Distillers supports the Operational and Security demands. The Operational Technology Engineer will develop and secure a reliable OT environment for manufacturing based on best praxis in the group. Contribute to develop the environment and contribute to the global community dedicated to this topic. Committed to achieving excellence in quality, health and safety, the environment and product safety.

Key Responsibilities :

• To be compliant and engaged in Pernod Ricard's safety program and supporting site safety programs
• Ensure that, together with the global Expert team, global IT Operations and the global Cybersecurity team the cybersecurity of the ICS environment shall be maintained and developed.
• Manage OT network support: Maintain and coordinate, together with the global teams
• OT network design, -asset monitoring, -security
• OT firewall rules
• remote access
• wireless communications for IT and OT
• Moves, Adds, Changes on switch configurations
• Report network security status
• hardware: failures on servers, switches and firewalls, IOS + firmware updates
• Manage Patching: Maintain and coordinate, together with the global teams
• Perform security watch
• Assess patching needs when an advisory is posted
• Report patching status
• Fully Accountable, global teams available for support:
• Watch for OT application and control devices security patch release
• Patch Process: Perform patching testing in specific OT setup
• Patch Process: deploy patches to workstations, to servers, to OT firewall and OT switches and to IT firewall
• Manage OT related equipment, including: Maintain and coordinate, together with the global teams:
• Manage, monitor and maintain the Virtual Machines stack
• Design Virtual Machine templates
• Define backup strategy and schedule
• Tools + Configuration backup system
• Manage and maintain end point protection system
• Compliance OT local site equipment to policy and procedures
• Security Governance & Organization
• Fully Accountable, global teams available for support:
• Provision of Virtual Machines
• Perform back up restores
• OT applications and their availability
• Local workstations on OT network as well as Thin client
• 3rd parties dedicated application/network solutions within existing OT environment
• PLC, other industrial controllers, Human Machine Interfaces
• Industrial Internet of Things
• Ensure up to date documentation related to OT network
• Ensure security in Projects
• Manage Active Directory (AD), including: Maintain and coordinate, together with the global teams:
• Domain controller maintenance
• Group Policy management
• AD Organisational Unit structure management
• AD Object management
• DNS administration
• Manage Incident management, including: Maintain and coordinate, together with the global teams:
• Cyber Security incident management
• Cyber Incident and crisis management process
• Cyber Crisis declaration and communication with site, IT and business
• Develop recovery procedures
• Report on past cyber incidents
• Fully Accountable, global teams available for support:
• Manage non cyber security related incidents
• non-Cyber Crisis declaration and communication with site, IT and business
• Test backups and recovery procedures (all OT equipment)
• Manage, analyze and correlate logs at the site level
• Support continuous improvement and operational excellence as requested/needed
• Stay closely aligned to Global Expert team, provide feedback and ideas for improvement.
• Contribute to sites development of Industrial Automation platform and OT related initiatives (e.g. Industry 4.0, Internet of Things, MES systems)
• Participate or individually drive Industrial automation/instrumentation projects or provide topic specific input to projects with Industrial Automation aspects in it.
• Ensure sites Industrial Automation platform is and stays agile, fit for purpose to serve the affiliates ambitions
• PLC/HMI development and troubleshooting understands industrial communications, -safety, -manufacturing and -project management.
• Drive the industry 4.0/IIOT/MES solutions forward.
• Specify, design, purchase and supervise the installation and commissioning of instrumentation and industrial automation projects as it relates to the OT network and systems.

Required Skills:

• Experience with platforms such as CISCO, Microsoft Server, VMWare, Rockwell as well as one or several Industrial automation platforms (Siemens, Allen Bradley or similar)
• Experience with Rockwell Software Solution - Factory Talk Directory, View Site and Machine Edition, Asset Center, etc
• Database administration for Microsoft SQL (Backup/Restore, user/secuirty management, database creation etc). Basic knowledge of Oracle Databases and connectivity. Knowledge of Microsoft Reporting Services an asset.
• Basic administration of Linux based OS.
• 5+ years of experience developing and maintaining industrial automation systems
• Proven experience with cybersecurity strategy items
• Deep knowledge of IT basics as per platforms above.
• Works well independently to drive solutions, identify needs and projects, create work and testing plans perform troubleshooting of issues, etc.
• Works well in larger groups to co-ordinate the needs of the business and is creative in finding solutions in a 24x7x365 operation that minimizes downtime yet provides a robust and secure enviroment.
• Good written and verbal communication skills with non-technical people to clearly inform them of changes, impacts and new ways of working.

When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid or remote option. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for their and their team's schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact your talent acquisition manager.

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