Cook

Cook

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

The Cook is responsible for preparing quality, nutritious, attractive, and appealing food and beverage products for customers and patients under specialized care. The Cook ensures alignment with the organization's established Food and Dietetic nutritional guidelines, complies with all applicable sanitation, health, and personal hygiene standards, and completes other daily tasks assigned by leadership.

Minimum Job Qualifications

Education:

• High School Diploma or equivalent, preferred

• Culinary Arts education preferred

Experience:

• Minimum 1 year of experience in Food and Beverage/Hospitality/High-volume hospital cafeteria setting, preferred

License/ Certification/ Permit:

• Currently dated Food Handler's Permit from County/State Health Department in which you reside if required by the state (Required in AZ). ServeSafe Preferred

• Certification from an American National Standards Institute (ANSI) food handler training accredited program or obtained within 30 days of employment (Required in IL). ServeSafe preferred.

Knowledge, Skills, Abilities:

• Excellent communication skills, both written and verbal

• Strong customer services skills

• Ability to work well on a team

• Basic computer knowledge including Microsoft Office suite

• Strong attention to detail and organizational and time management skills,

• Ability to be flexible, adapting to changing conditions in a fast-paced environment

60% Food & Beverage Production

• Utilize the Culinary department's established recipes, production sheets, and diet orders to prepare food and beverage items for various services including, and not limited to, the cafe hot line, buffet, grill, catered functions, and special requests.

• Ensure appropriate nutritional content by following the organization's established food and dietetic nutritional guidelines.

• Is kind and courteous when answering customer questions, maintaining a high level of customer services and satisfaction

15% Food Storage & Monitoring

• Ensures proper food storage procedures are followed in accordance with ServSafe, and other established guidelines. Label, date, and store food correctly to avoid waste and spoilage.

• Clean and clear area after food preparation, and cooking process to provide sanitary working conditions.

15% Sanitation and Temperature Validation

• Ensures proper sanitation of entire workstation and area, hand hygiene, guest contact surfaces and as instructed by leadership using ServSafe as reference.

• Ensures pre-opening and closing cleaning tasks are assigned and completed as required.

• Utilize ServSafe, and other established guidelines, to monitor and validate all temperature-controlled equipment, ensure all patient and buffet meals are served at appropriate temperatures and logged on temperature sheet/ temperature log adherence.

• Secure work, checks refrigerator doors, freezer doors, shits down equipment before kitchen facilities close.

10% Participation

• Active participation and documentation of completion of hospital and department required continuing education, quality improvement initiatives and maintains patient confidentiality according to HIPPA. Acts as back-up for other culinary tasks and performs all other duties as assigned.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.