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Loan Servicing Supervisor - Northrim Building

Northrim Bank
vision insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Alaska, Anchorage
Mar 24, 2025

At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.

Employee Benefits:

  • Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
  • Paid Time Off to include select paid holidays
  • Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Pay is depending on experience. Minimum is $58,963.78 annually, $2,267.84 bi-weekly

Join Our Dynamic Team as a Loan Servicing Supervisor!

Are you an organized, detail-oriented problem-solver with a knack for leadership? Do you thrive in fast-paced environments and love working with a diverse range of loan types-from consumer and mortgage to commercial and construction loans? If so, we want YOU to be the next Loan Servicing Supervisor at our growing company!

What You'll Be Doing:

As the Loan Servicing Supervisor, you'll be the backbone of our loan servicing team, overseeing complex loan servicing duties and ensuring everything runs smoothly. You'll handle everything from booking loans, posting payments, to balancing general ledger accounts and resolving issues. You'll help lead a high-performing team, monitor department workflow, and ensure we're meeting those important deadlines!

Here's a sneak peek at what you'll be responsible for:

  • Lead & Inspire: Monitor the team's daily workflow, provide training to new employees, and lead by example to keep things running efficiently.
  • Solve Problems Like a Pro: Analyze and resolve complex loan issues, ensuring everything aligns with company policies and regulations.
  • Supervise & Support:Oversee the loan servicing team when needed, ensuring compliance with key regulations like FCRA and ECOA.
    • In-depth knowledge of loan servicing requirements and loan structures
  • Keep Things on Track: Post loan payments, track insurance exceptions, initiate ACH transactions, and monitor flood insurance policies.
  • Be the Expert: Ensure the department is operating smoothly by preparing key reports, balancing accounts, and analyzing loan histories.
What We're Looking For:

If you've got the skills, we've got the role for you! We need someone who's got strong leadership qualities, a deep understanding of loan servicing functions, and can thrive in a team environment.

  • Education: A Bachelor's degree in business, accounting, or a related field (or equivalent experience).
  • Experience: 5+ years of experience in loan documentation or servicing, with at least some experience in accounting.
  • Skills:
    • Proficiency in MS Office Suite (Excel, Word, Outlook)
    • Ability to perform complex calculations and manage multiple priorities
    • Strong communication skills, both verbal and written
    • In-depth knowledge of mortgage servicing requirements and loan structures
Why You'll Love Working Here:
  • Impact: You'll be a key player in shaping our loan servicing processes and ensuring they run seamlessly!
  • Team Spirit: You'll be part of a collaborative, supportive, and high-energy team that's all about making things happen.
  • Growth Opportunities: We believe in promoting from within and will support your career growth every step of the way.
  • Work-Life Balance: Enjoy a stable, moderate-paced work environment that lets you balance both your personal and professional life.
Ready to Make an Impact?

We want someone who's passionate about making a difference, loves solving complex challenges, and is ready to lead a team to success. If that sounds like you, we'd love to hear from you!

Apply Today to join our team of problem-solvers and make your mark on the world of loan servicing.

Excited? We are too! Ready to help us take loan servicing to the next level? Let's do this!

Full Time, Exempt

Grade 17

Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.

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