Vice President, Applications Product Management

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the leader of IT Applications Product Management, you will drive the execution of our strategic IT application roadmap, aligning technology with business priorities. This role demands strategic vision, decisive leadership, and a data-driven approach to solving complex business challenges. You will bridge the gap between technology and business, ensuring IT applications are not just enablers, but catalysts for transformation.

Your primary responsibility is to engage with ELT members and their leadership teams, deeply understanding their business needs and translating them into a forward-looking IT product strategy. You will ensure business-critical applications align with organizational goals, drive an autonomous employee and customer experience, and lead a high-performing product management organization.

The ideal candidate has deep expertise in applications management, cloud technologies, and the software development lifecycle. You will lead the transformation of the IT solutions lifecycle, defining vision, strategy, and execution from prioritization to adoption. You will work cross-functionally, leveraging IT engineering, data, and security teams within DTS, and you will be empowered to make key decisions that shape the future of IT applications at Docusign.

This position is a people manager role reporting to the EVP, Chief Information Officer.

Responsibility

• Develop and execute the strategic business plan for IT application products including ERP, CRM, marketing and corporate applications that align with the company goals (Revenue growth, churn reduction, international expansion)

• Lead digital transformation initiatives to transform and enhance customer and employee experience

• Identify, evaluate and implement emerging technologies that drive competitive advantage for Docusign

• Foster a culture of innovation across the organization and encourage continuous improvement

• Prioritize investments and initiatives in close collaboration with business leaders including ELT members

• Ensure application security, compliance, and governance best practices are top of mind and implemented through the software development lifecycle

• Ensure operational efficiencies with clear metrics across the end to end lifecycle of the products, including release metrics, adoption, operational KPIs and most importantly establish co-relation with the business KPIs

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree (MBA or Master's) preferred
• 10+ years of progressive IT leadership experience, including significant experience in a senior management role

Preferred

• Experience in fast-paced, dynamic environments
• Familiarity with enterprise application management, data analysis and cloud computing
• Proven track record in developing and executing IT strategies that drive business success
• In-depth knowledge of IT infrastructure, cybersecurity, digital transformation, and emerging technologies
• Excellent leadership, communication, strategic planning, and decision-making skills
• Collaborative leadership skills with the ability to assert when needed
• Deep data and analytical focus to ensure operational rigor
• Comfortable with navigating a complex landscape including diverse organizations, executive leadership team, customer and our partner base
• Domain knowledge of enterprise process areas such as quote to cash, procure to pay, HR and marketing

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $258,600.00 - $410,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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