Mortgage Assistance Associate - Loss Mitigation Onboarding & Acquisition

The Loss Mitigation department plays an important role for our borrowers, as our main responsibility is to ensure that plans are completed timely and accurately in order for customers to receive payment assistance. The LM Onboard team works to confirm loans acquired from other servicers to ensure the transfer process is serviced seamlessly and continues in the work flow without interruption or delay.

Daily job duties may include a variety of tasks such as:

• Completing detailed review of loan documents for completion and accuracy
• Indexing individual documents to correct document type
• Updating the status of loan documents

Work is completed in a team environment to enable the opportunity to be cross-trained on multiple functions in the department, which may also involve intake of new loss mitigation application, sending letters and/or documents to the borrowers.

Reasons to join our team include:

• Business casual environment
• Flexible work schedule between 7:30 am and 6:30 pm, Monday- Friday
• On the job training
• Cross training opportunities for further development
• Team oriented atmosphere

Position Requirements: Successful candidate will possess up to 1-year of relevant work experience or up to 3 years stable work history and be self-motivated to accomplish a high volume of work in deadline driven environment. Additionally, candidates should demonstrate:

• Exceptional attention to detail, which is require for performing loan level work.
• Work history that reflects strong productivity and time management
• Ability to multitask in order to meet deadlines
• Ability to work with other team members to achiever department goals.

Preference will be given to candidates who have previous underwriting, title review, mortgage servicing, indexing or quality control background.