Remote

Advisor, QA

Jack Henry & Associates, Inc.
United States
Mar 26, 2025
Description & Requirements At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Acting independently, QA Advisor certifies the quality of new and existing products by executing test plans and scripts to verify that new or modified software programs function according to user requirements and conform to establishment guidelines. Communicate and coordinate results with impacted departments and track statistical information. At times, may be assigned to help coordinate test activities of others on small projects. This position can be worked remotely anywhere in the U.S. What you'll be responsible for Executes and creates test plans with clear and concise scripts to test new functionality or enhancements to existing functionality within Salesforce or other applications as applicable. Defines comprehensive scenarios and variations in data to adequately perform testing. Schedules and performs functional, integration, regression, and release testing; submits errors and issues to development correction, and retests once errors have been corrected. Reports test results and status as appropriate. Track defects and causal analyses to closure. Acts independently to review and certify test results of other analysts and testers. Reviews and provides feedback on requirements, design, or scope documents. Works as part of scrum team and collaborates regularly with other members and participates in various scrum ceremonies. Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements. Serves as liaison between technical and non-technical departments during UAT support to ensure that all requirements are met as per user specifications. Supports and advocates established testing procedures and may provide input to establish those procedures. Contributes to Test management plan for corrections and updates. May keep document up-to-date as needed with proper version control. Plans, coordinates, and reports the test activities of others as assigned. Performs test reviews. Develops and creates test design frameworks and teaches team members how to implement testing processes. Keeps abreast of software industry "Best Practices" and trends and communicates new information to QA team. May assist with automated scripts and implementation of the same as needed. Cross-trains and mentors less experienced QA team members. May create and maintain test libraries, databases, and test environments and test data Work on various SDLC tools like ADO, JIRA to document and report test results and output. May perform other duties as assigned. What you'll need to have: Minimum 14 years of experience in quality assurance, software testing, or a related field. What would be nice for you to have: Associate's or Bachelor's degree preferred. Software Testing certification preferred. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job description may be requested through the interview process at any time.