Workforce Management Clerk - MGM Grand

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

We're seeking a committed individual to join our MGM Grand team for a full-time opportunity as a Workforce Management Clerk. In this position, you'll collaborate closely with employees and different departments on-site to support various staffing requirements and needs. If you have previous administrative experience, proficiency in various computer applications, and enjoy collaborating within a team environment, we're eager to connect with you!

THE JOB:

The Workforce Management Clerk plays a key role in enhancing the scheduling and time-off experience for our internal customers. This position involves performing a variety of administrative tasks, including managing communications via email, phone, and in-person interactions. The scope of this role includes working with both staff and management, fostering a collaborative and supportive work environment. You will play a vital role in our mission to own the internal guest's experience, delivering on S.H.O.W. Basics to both Staff and Leadership creating WOW memories that last far beyond the moment.

THE STARTING PAY RATE: $17.00 / Per Hour

THE DAY-TO-DAY:

• Oversee scheduling and time-off requests for internal customers
• Handle various administrative tasks through email, phone, and face-to-face interactions
• Answer calls that come into the workforce department line
• Assist with covering callouts for all departments
• Aid in time editing and auditing
• Sort and prepare documents for scanning by removing staples, paperclips, and rubber bands, and by unfolding, straightening, and combining forms as needed
• Index each employee record document in the Perceptive scanning system, ensuring images are correct, legible, and accounted for
• Organize and file documents to be scanned
• Maintain retention data within the company's system, ensuring compliance with document destruction schedules
• Provide feedback to departments when the document retention program is not followed according to company procedures
• Promote and maintain effective communication and relationships with internal customers to ensure their requirements are identified and consistently met
• Foster an effective relationship between the department, business units, and other corporate departments to ensure efficient operational processes

THE IDEAL CANDIDATE:

• At least 18 years of age or older
• High school diploma, GED or equivalent
• One (1) year of administrative or clerical experience
• Willing to learn and enjoys working in a team-oriented environment
• Working knowledge of Microsoft Office applications
• Great customer service and communication skills to interact effectively with all stakeholders
• Strong organizational skills to function effectively while still maintaining attention to detail and meeting established deadlines
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our MGM Grand employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14592

Are you ready to JOIN THE SHOW? Apply today!