Customer Development Executive - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Customer Development Executive, you will be responsible for generating incremental visits from guests and providing excellent guest service. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Engage with guests to build and maintain strong relationships.
• Generate leads to drive new business opportunities and expand the customer base.
• Travel as needed to strengthen relationships with loyal guests and key partners.
• Network with guests on property, fostering positive connections and ensuring an exceptional guest experience.
• Provide support to leadership, assisting with various tasks and initiatives to help achieve business goals.

THE IDEAL CANDIDATE:

• Must be at least 21 years old.
• Possesses a bachelor's degree, or alternatively, 4 years of equivalent professional experience in a relevant field.
• Must have at least 5 years of experience in casino marketing roles.
• Preferably, has a demonstrated track record of growth and advancement in casino marketing.
• Able to stand out when needed.
• Personable and approachable, with the ability to build strong relationships and connect with others easily.
• Ability to bring a strong volume of business, with a proven history of generating and maintaining valuable relationships and partnerships.
• Natural leader, with the ability to inspire, motivate, and guide teams effectively while fostering a positive work environment.

THE PERKS & BENEFITS:

• Eligible for an annual commission payout, based on performance and the successful development of customer relationships and business growth.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection benefits (for eligible employees).
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time-off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19644

Pay Range:

The typical pay range for this role is:

Minimum - Maximum

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!