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Student Services Specialist Sr. (Testing and Assessment)

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Glendale
Mar 30, 2025


Student Services Specialist Sr. (Testing and Assessment)

Job ID: 321224
Location: Glendale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$20.23 - $26.30/hourly, DOE

Grade

111

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

* Nationwide Medical, Dental, and Vision Coverage

* Paid Time Off: Vacation, Sick Leave, and Personal Time

* 20 Paid Observed Holidays

* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage

* Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)

* Tuition Reimbursement for employees and dependents

* Annual Professional Development Funding

* Flexible Work Schedules

Employee Health & Wellness Programs:

* District-Wide Wellness Program with Workshops and Webinars

* Monthly Health & Wellness Calendar and Newsletter

* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs

* Employee Assistance Program (EAP)

* Sight-On-Site Eye Care Services

* Mobile On-Site Mammography Screenings

* Pre-Retirement Planning Events

* Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Assists new and returning students with administering placement exams, makeup exams and classroom online exams. Serves as a lead person for Pearson VUE , Measure (aka Scantron) business and industry certification, College Level Examination Placement (CLEP) and some Group Testing . Liaison with academic departments, student affairs programs and staff. Leads the work of temporary and student workers. Trains other staff. Implements technology advancements in their area of responsibility. Prepares reports, updates website, creates FMS requisitions, and purchases supplies using the ProCard. Performs other duties as assigned.

Essential Functions

30% - Leads and administers Pearson Vue, Meazure Learning (aka Scantron) and CLEP testing

30% - Leads and administers Academic, placement, external, HESI, make-up, BIO and CHM Assessments. Administers all test type exams that are offered by Testing Services.

20% - Leads and trains other staff on various test administration. Performs data analysis and makes recommendations

15% - Prepares reports, program materials and updates website. Creates FMS requisitions. May assist with updating the web and creating other promotional/informational items.

5% - Performs other duties as assigned

Minimum Qualifications

Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications
  1. Two (2) year of experience using computer applications such as Microsoft Office, and/or Google Suite, etc.
  2. Two (2) years of experience with student databases and/or Student information systems
  3. Two (2) years of experience in higher education testing services
  4. One (1) year of experience using the Registerblast testing software system
  5. Two (2) years of experience with student programs such as (Early Outreach, Nursing, EMT, etc.)
  6. Two (2) years of experience in providing customer service


Special Working Conditions
  • Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements
  • Travel to campus during interview/selection process will be at candidate's own expense
  • Will be required to travel or be assigned to all MCCCD locations
  • May require numerous evenings or weekends
  • May require prolonged periods of viewing a computer screen
  • May be required to lift or carry up to 25 lbs.


How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Posting Close Date

Open until filled. First Review date: Monday, April 14, 2025. Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321224&PostingSeq=1

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