Staff Knowledge Management Manager

CareerArc Code

"At BMC trust is not just a word - it's a way of life!"

Role Summary:

The Lead Knowledge Management Manager will play a pivotal role in executing and shaping the strategic vision for knowledge and content management within BMC Customer Success. This high-impact role requires a balance of executional excellence and strategic foresight, guided by senior leadership. The ideal candidate will drive the development, organization, and optimization of knowledge resources to enhance customer, partner, and internal team outcomes.

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Ideal Candidate Profile:

The ideal candidate will be a proactive, strategic thinker with a strong execution focus. They will have a track record of driving knowledge management initiatives that deliver tangible business impact. A strong ability to manage multiple priorities, collaborate cross-functionally, and translate business needs into actionable knowledge solutions is essential.

Our commitment to you!

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $74,475 - $124,125

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