Organizational Change Management Practitioner

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
We are seeking an Organizational Change Management Practitioner (individual contributor) to drive successful implementation of IT initiatives by focusing on the people side of change for our Cyber Security Program. This professional will be responsible for creating and implementing change management strategies that maximize employee adoption and minimize resistance during organizational transitions. The role involves applying change management methodologies, communication planning, organizational readiness assessments, and stakeholder analyses to ensure projects meet objectives on time and within budget. The ideal candidate will support change management activities on small to medium-sized projects while occasionally assisting with larger, more complex initiatives. They will develop and execute comprehensive change management plans, including sponsor plans, people manager plans, communication plans, and training plans. This position requires close collaboration with project managers and teams to integrate change management activities into project plans and provide coaching to frontline managers during transitions. This position does not provide H1B visa sponsorship. Additionally, the incumbent must reside in the Dallas/Ft. Worth Metroplex or be willing to relocate.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor's Degree

• Experience
  5 years of experience as a Business Analyst, Project Manager, Application Support Analyst, or similar role in Information Technology
  Familiarity with project management approaches, tools, and phases of the project lifecycle.

• Licenses and Certifications
  PROSCI Change Management Practitioner certification required; or willingness to achieve certification within 180 Days

Preferred

• Experience
  3 years of experience with small to medium-scale organizational change efforts , utilizing change management principles, methodologies, and tools
  Knowledge of IT Service Management (ITSM)

• Licenses and Certifications
  ITIL training or certification (preferably ITIL 4) Upon Hire

JOB DUTIES

• Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and stakeholder analyses.
• Support change management activities on small to medium sized projects. Periodically assisting on large, more complex projects.
• Manage own change projects within the change portfolio by planning and executing process improvement and change management projects.
• Leverage a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Monitors the implementation of change management to ensure the disruption of normal business operations is minimized.
• Conduct impact assessments and stakeholder analyses. Leverage change impact assessments and stakeholder analysis to create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan.
• Support training efforts. Provide input, document requirements, and support the design and delivery of training programs.
• Support communication efforts. Enable the design, development, delivery, and management of key communications.
• Identify, analyze, and prepare risk mitigation tactics. Identify and manage anticipated and persistent resistance.
• Support project managers and project teams in integrating change management activities into the project plans.
• Provides direct support and coaching to frontline managers and supervisors as they help direct reports through change transitions.
• Evaluate and ensure user readiness.
• Manage stakeholders' engagement and expectations.
• Track and report issues in a timely manner.
• Define and measure success metrics and monitor change progress.
• Perform other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!