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Self Help - Student Technicians

East Carolina University
United States, North Carolina, Greenville
Apr 01, 2025
Position Details
Position Information


Advertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year SUMMER 2025
Position Title Self Help - Student Technicians
Posting Number 06938
Position Number 06938
Student Job Category Student - Self-Help Campus Job
Number of Vacancies 2
Job Description
ECU Department of ITCS Client Engagement end Support is currently seeking two Student Technicians to assist ECU students, faculty, and staff with walk-in technology and Pirate ID account support. Our student technicians provide assistance with installing/troubleshooting ECU-supported software, troubleshooting hardware and software issues, identifying and removing malware, connecting/troubleshooting access to ECU's wired and wireless networks, and Pirate ID / MFA support.
Preferred (Majors, Experience, GPA, etc.)
Experience with Microsoft Windows 10/11 and macOS is preferred. Good customer service skills are preferred. Student should be reliable, outgoing, a strong team player, motivated, and should be able to take direction.
Special Instructions to Applicant
Please upload your resume online.
Quick Link for Direct Access https://ecu.peopleadmin.com/postings/85380
Open Date 04/01/2025
Close Date 05/16/2025
Open Until Filled No
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
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