Customer Service Coordinator (HYBRID)
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![]() United States, Pennsylvania, West Middlesex | |||||||
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Customer Service Coordinator (HYBRID)
Overview The Customer Service Coordinator (CSC) is responsible for providing end to end support for our internal and external customers to ensure a positive experience in accordance with WernerCo's service delivery strategy. The CSC creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications, and internal/external customer interactions. CSC's are typically placed within smaller teams that are focused on certain specific core responsibilities of the entire department. Training is provided to allow growth and movement between teams and the ability to support each other. Responsibilities Core Responsibilities
Receive and process customer calls, inquires and service requests from start to finish in a positive, efficient & professional manor.
Customer Care employees at all levels are expected to:
Qualifications Requirements:
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