New

Tech Revenue Assurance & Meter Quality 1

CPS Energy
United States, Texas, San Antonio
Apr 03, 2025
Tech Revenue Assurance & Meter Quality 1 Date: Mar 24, 2025 Location: San Antonio, TX, US, 78205 Company: CPS Energy We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day! Pay Grade 10 Deadline to apply: April 7, 2025 Position Summary Obtains meter reads, disconnects and secures electric service. Recognizes non-standard installations (Tampered, non-code meter loops, hazards, unsecured meter sockets, double lugging). Tasks and Responsibilities Obtains meter reads using Itron Handheld / mobile collector or other means of obtaining reads Uses GIS and other mapping systems to efficiently route daily work Uses Mobile Data System (MDS) Disconnect electric and gas service for non-payment Physically Install, reconnect or replace AMI Electric accounts Maintain materials, tools, and supplies for field use and maintain arecord of tools issued Interfaces with customers in connection with inquires and complaints Completes work orders in a Work Order Management System(WOMS) or similar Works in an energized environment while utilizing all assigned CPS Energy Safety Equipment Uses radio, cellphone, and electronic methods of communication. Uses UtilityIQ database to access meter history Uses SAP to access customer account and meter information Exposure to hazardous environments to include: rough terrain, dangerous animals, obstacles and irate customers. Performs other duties and serves on special project teams as assigned Minimum Skills Minimum Knowledge and Abilities Valid Class C Texas Driver's License. Must be able to obtain and maintain all needed access badging. Must have favorable driving record. Demonstrates a strong safety adherence. Mechanical skills. Analytical and problem-solving skills. Excellent interpersonal and negotiation skills. Preferred Qualifications Previous experience in Revenue Protection work Previous experience in Energy Technician work Previous experience in customer contact role Competencies Manages Ambiguity Collaborates Accountability and Attention to Detail Customer Service Engagement and Sense of Urgency Minimum Education High School Diploma or GED Required Certifications Working Environment Work is performed indoors. Operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required. Physical Demands Exerting up to 30 pounds of force frequently, and/or a negligible amount of force constantly to move objects. CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations. Nearest Major Market: San Antonio Job Segment: Gas Technician, Gas, ERP, Database, Power Plant, Energy, Technology