Sr. Program Manager

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

We are looking for an experienced Program Director with a background in Education Technology to develop and manage programs focused on engaging teachers, students and parents globally.

Description:

* Program manage the development and launch of a net-new Student Ambassador program for higher education, starting North America but eventually scaling globally

* Develop and manage other programs such as Student Contests, Teacher & Student AI certifications, and a global program for Parent AI Literacy

* Develop and implement program strategies and standards

* Monitor program progress and identify potential issues

* Stay up to date with the latest technologies and trends

* Work with internal team and third-party partners to develop and execute programs

* Engage and collaborate with relevant stakeholders to understand their needs and develop relevant programming

* Collect, analyze, and interpret program data to track progress and measure impact

* Communicate internally and externally about program status, launch, and impact

* Use data to inform decision-making and create program improvement initiatives

Requirements:

• 10+ years experience in Program Management
• High-level program management and leadership skills
• Ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Risk management
• Written and verbal communication skills
• Cost control and budgeting skills
• Teamwork and motivational skills
• Organizational and multitasking skills
• College degree required (Masters preferred)

Estimated Pay Range: $160,600- 200,000.00 USD

We also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.