System Support Specialist - INW

MultiCare Health System
paid time off
United States, Washington, Spokane
Apr 07, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0 Shift: Day, Schedule: 0800-1700 Position Summary The System Support Specialist facilitates effective and efficient use of information systems by functioning as a central point of contact for user needs relating to personal computers, peripherals, software, network and system needs. This is an entry-level technical position working under limited supervision. Work situations entail a variety of activities ranging from basic to complex and require computer experience, customer service skills, organization, problem solving, project management, and written and verbal communication skills. Internal contacts require establishing a rapport and working relationship with system users, department staff, and management. External contacts may include vendors. Requirements Technical training in related field; Associates degree in computer science preferred Minimum of three (3) years experience supporting a computer system on a network or a medical software system in a mainframe environment Home Health or Hospice experience preferred Research and special projects experience preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.42 - $30.95 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.