Administrative Specialist & Assistant - Amelia Island Management Full Time

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Performs a variety of administrative functions for the Operational Team members; attends assigned association meetings, records, transcribes for approval and distributes minutes; aids Account Managers by handling customer queries and challenges wherever possible.

*Provides administrative assistance including correspondence, reports, gathering information for Customer Board of Director members and Operational Team members.

*Maintains contractor files, including insurance information, licensing, W-9's, etc.

*Maintains team contractor data base for all contractor information.

*Maintains follow up system and handles correspondence to obtain contractor documentation.

*Records postage and copy charges for all associations

*Files documents away as needed.

*Handles operational team communications; including taking telephone messages and paging Account Managers as needed.

*Sends communications to Association Board members and owners and internal communications to other departments.

*Distributes mail and faxes among operational team staff.

*Assists Account Managers by handling customer inquiries and challenges whenever possible.

*Handles outgoing mailings for operational team and account managers.

*Assists in the weekly preparation of a Construction Update Project List on all associations.

*Fulfills State Requirements for continuing CAM training.

*Accomplishes forty hours of in-house training annually.

*Attends community association meetings as assigned, providing logistical support including attendance sheets, folder preparation, recording, transcribing, approvals and distributions of meeting minutes.

*Must be able to use computer, copier, fax, tape recorder.

*Must possess a driver's license and have reliable transportation.

*Extensive computer skills, proficient in Microsoft Outlook, Word, Excel, PowerPoint and other Microsoft Office applications. Knowledge of TOPS software highly desired.

*Must have high level of written and oral communication skills.

*Strong interpersonal and customer service skills preferred.

*Must have broad organizational skills.

*Ability to work independently and without supervision.

*High school diploma, some College preferred.

*Minimum of five years of Customer Service preferably in a professional services environment.

*Must be ambulatory.

*Must be able to climb stairs, sit or stand for long periods of time, push, occasionally pull or lift 25 to 30 Ilbs.

*Must have full range of motion of both arms and hands.

*Must be able to see and hear.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.