Nurse Educator - EST/CST

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Nurse Educator Role Description

Come join the true partner of global healthcare companies, Amplity. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.

Nurse Educator (Remote)

Telephonic Care and Injection Training

Exciting potential opportunity for a nurse educator with Amplity. Utilize your nursing experience with a top organization. If you meet the qualifications, please let us hear from you. Those with pharmaceutical, biologic therapy, or call center experience preferred. Amplity offers a competitive base salary, bonus potential, auto allowance, full benefit package, including 401K, Medical, Dental, Vision, and generous PTO.

Principle Working Relationships/ Contacts

Nurse Educators provide disease-state and device education to assist patients/caregivers better manage their chronic condition and access appropriate resources associated with their prescribed medication. Nurse Educators are responsible for participating in one-on-one communications with patients/caregivers. The Nurse Educator interacts with enrolled patients/caregivers by telephone, video platforms, email and SMS strictly following the guidelines of the program. Nurse Educators do not provide medical advice or work clinically within this role, and do not interact directly with healthcare providers or offices.

Nurse Educators report directly to a Nurse Manager working closely with other Nurse Educators and insurance care navigators/Concierge Support. Maintain a positive working relationship with patients and caregivers to ensure seamless onboarding, initiation of therapy, self-injection instruction, and ongoing adherence support.

Knowledge/Skills /Abilities

The Nurse Educator will:

• Coordinate and facilitate the connection between patients and program approved, patient-based resources.
• Provide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional.
• Provide education to foster appropriate dialogue between patient and health care provider
• Support treatment decisions made between the patient and healthcare provider.
• Provide product related training as outlined in the program guidelines
• Any additional duties as assigned by program management.

Nurse Educator Skills/Abilities:

• Excellent telephonic communication and patient education skills
• Experience in supporting patient/caregiver adherence to prescribed therapies
• Strong listening, empathy, and health coaching skills
• Strong organizing/planning/disciplined, attention to details
• Knowledge of biologic therapies, specialty pharmacy, and managed care processes
• Computer Proficient (Microsoft Word, Excel, Outlook, PowerPoint)
• Technology Proficient (Zoom, MS Teams, WebEx, Salesforce, Telephone systems)
• Ability to perform critical activities and tasks compliantly and adjust priorities to meet patient/caregiver needs, goals, and care outcomes.
• Ability to work independently and make decisions
• Ability to perform administrative responsibilities accurately and on time
• Self-motivated, high level of initiative, results driven.
• Excellent judgment/ decision Making skills
• Demonstrated teamwork/collaboration
• Knowledge of Multicultural Nursing, Social Determinants of Health, and Motivational Interviewing a plus
• Health Coach Certification a plus

Required

Education/Experience:

• RN with current license in good standing
• Bachelor's degree from an accredited university
• Strong communication and collaboration skills
• A minimum of 2+ years nursing experience
• Ability to meet travel demands as required
• Ability to work independently as well as with a team

Preferred

• Previous pharmaceutical or call center Nurse Educator experience
• Previous pharma or medical sales experience
• Biologic therapy including injection training experience with patients/caregivers

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do.Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.