Excel Logistics Tracking

TEKsystems
$24.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Warren
Apr 12, 2025
JOB TITLE: FLEET ACTION CENTER SPECIALIST WORKSITE ADDRESS: WARREN MI Overview: This is the behind the scenes admin/analyst that works in Excel daily and is able to pull and track and show reporting, on Fleet Accounts such as FedEx, Enterprise, etc. This role will be less-involved on the phones and more involved in the behind the scenes process. Job Description Become a "Single Source" contact for assigned fleet accounts Support fleets with entering/correcting/changing/moving and expediting orders Research and answer vehicle content questions Research and resolve invoice, credit/rebill and incentive issues Monitor and respond to vehicle scheduling and logistics issues Respond to fleet within 24 hours of question being received Other activities necessary to support assigned fleet's needs Contact appropriate internal department to resolve order problem and keep Fleet updated on resolution progress Additional Skills & Qualifications Understanding of automotive ordering process Demonstrated ability to work in a team environment Demonstrated computer skills (website search, basic programs such as Excel & Word) Demonstrated ability to think independently and assume ownership for issue resolution Good organizational and follow up skills Ability to listen to customer/dealer and ask question to determine what information they need to resolve question Perform special projects as needed Soft skills - Self-directed, able to solve problems. Resourceful, know where to go. Set follow up guidelines for dealers. Great with Excel. Must have: 1. Excel/Word Intermediate/Above Average Skills - Should know how to use functions such as v-look up sort, filter, find 2. Desire to learn 3. Customer service industry - dealing with irate customers Work Environment Fun team. Only Mondays in office. Open from 8am - 6 pm (so work 8-5 or 9-6) Monday - Friday. Pay Rate: min $22/Hr. Advancement Opportunities + Benefits. PTO: 2 weeks Pay and Benefits The pay range for this position is $24.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Warren,MI. Application Deadline This position is anticipated to close on Apr 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.