Copy Editor

Job Description:

We are seeking a detail-oriented and highly organized Product Description Copy Editor to join our team. The ideal candidate will be responsible for ensuring the accuracy, consistency, and quality of our product descriptions (contractual documents describing Gartner product deliverables clients receive as part of their subscription services) within our legacy and Salesforce CRM systems. You will play a crucial role in maintaining our product master - product description tables and supporting the end-to-end process for product description creation, updates, and retirements.

Key Responsibilities:

• Data Accuracy and Consistency: In collaboration with product management teams, review and edit product description entries in Salesforce, and legacy systems, to meet company standards for accuracy and consistency.

• Product Description Management: Create, edit and maintain English language product description data including master tables and documents within Salesforce and legacy systems, through the product lifecycle (creation, update, retirement), ensuring reliability and consistency in the Product Master.

• Translation Coordination: Collaborate with internal teams and external service providers to prioritize and manage translations of product descriptions, ensuring compliance with local language requirements globally.

• Quality Control: Implement and maintain procedures and style guidelines to ensure documents are properly translated, proofread, and formatted. Ensure language glossaries and style guides are updated and maintained and that Salesforce and downstream systems accurately reflect product description content, in line with company standards.

• Cross-Functional Collaboration: Work closely with product, sales, marketing, operations and legal teams to assess and implement improvements to product descriptions and related processes in compliance with business requirements.

• Timely Product Release Support: Ensure timely completion of activities related to product releases, with product descriptions accurately posted and available to sales teams through Salesforce and other stakeholders through downstream systems.

• Technical Coordination: Participate in Salesforce project refinement and scrum calls, perform testing of functionality, develop and maintain user guides, and address queries from cross-functional stakeholders, including sales and legal teams.

Qualifications:

• Degree in Journalism, Communications, English or other related field preferred.

• 3+ years of demonstrated professional experience in journalism, writing and editing in a technical environment.

• Proven experience as a copy editor, preferably within a product data or technical writing context.

• Strong Grammar and Writing Skills: Impeccable knowledge of spelling and grammar in the English language. Proficiency in other languages desired but not required.

• Salesforce Proficiency: Strong proficiency in Salesforce CRM, including data entry and management.

• Attention to Detail: Exceptional attention to detail and accuracy in editing and reviewing product description data.

• Communication Skills: Excellent written and verbal communication skills.

• Organizational Skills: Highly organized with a proven ability to meet deadlines in a fast-paced and a highly dynamic environment.

• Flexibility: Flexible and able to balance priorities and manage multiple tasks simultaneously within tight schedules.

• Team Collaboration: Ability to work collaboratively across various departments and teams.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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