Manager Product Management - Data & Analytics

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

The Manager, Product Management in Data & Analytics is responsible for setting the strategy and vision for novel products and solutions in a growing division of Surescripts. This role involves overseeing the development and execution of the Data & Analytics product roadmap, ensuring alignment with business goals and market needs. This role collaborates with cross-functional teams to deliver high-performing features and successful market launches. This role also includes direct oversite of a small team of clinical pharmacists to support the product portfolio.

• Define, execute, and maintain roadmaps for emerging data and/or analytics products.

• Communicate roadmap updates to Surescripts leadership and cross-functional partners.

• Monitor post-launch progress of features and releases via product utilization statistics and customer feedback.

• Capture and analyze new product ideas for potential value and viability.

• Learn and iterate on alpha and MVP product versions.

Design and Build Features:

• Define and prioritize product features with input from data scientists and data analysts.

• Along with the Director of Data Product Commercialization, work with Legal to understand data usage rights requirements and their impact on product features.

Release Planning and Go-to-Market Activities:

• Collaborate with Marketing teams for effective market launch strategies.

• Develop educational materials and training sessions for users and stakeholders.

Product Subject Matter Expert:

• Serve as product subject matter expert within Surescripts and in the industry in terms of product capabilities, competition, user need, value proposition, revenue drivers, and industry standards.

• Perform product and feature demos for customers in emerging market segments.

• Ensure compliance with relevant laws, regulations, and standards.

People Leadership

• Build and lead a high-performing team through hiring, coaching, and developing clinical staff responsible for supporting the Data & Analytics product portfolio.

• Manage and oversee workloads of team, ensuring appropriate resources are allocated to designated product lines as needed.

• Bachelor's degree or equivalent experience.

• 8+ years of progressive experience in related roles.

• 5+ years in healthcare or related fields (e.g., EHRs, HIEs, Public Health).

• 3+ years of people management experience or experience in roles showing progressive leadership.

• Knowledge of industry standards (e.g., NCPDP, HL7, FHIR).

• Experience in assessing market and customer needs for healthcare data and/or analytics products.

• Experience in building and managing new products from concept through launch.

• Experience defining product strategy and prioritizing features.

• Experience managing all aspects of the product lifecycle.

• Ability to promote/communicate new concepts and gain stakeholder support.

• Pharmacy degree and/or pharmacy operations experience.

• Master's degree in a related field

• Experience in prescription workflows or e-health routing information through physician vendor applications, pharmacy or PBM services.

• Experience in technical product development.

• Familiarity with pharmacy claims adjudication.

• Experience in physician vendor applications, pharmacy, or PBM services.

• Familiarity with pharmacy and therapeutics (P&T) committee.

• User-Experience Design training or background.

• Experience with Aha! for Product Management.

• Pragmatic Marketing Certification.

• Familiarity with emerging technologies (e.g., AI/ML).

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.