Senior Account Director

The Account Management Director will also be charged with building a high-performance account management team comprised of both junior and senior account managers.

** In Depth Advertising and Media industry knowledge **

RESPONBILITES:

• Day to day primary interface with customers

• Directly manage a set of accounts.

• Ensure team hits and exceeds bookings and revenue targets.

• Work with the BDMs to understand and implement the strategy and sales architect to develop and deliver proposals to customers

• Coordinate with delivery, BDMs and research teams to transition proposals to field projects.

• Be the primary contact between sales and research during the project while it is in progress and escalate issues as necessary to the BDM.

• Support BDMs in all aspects of their account strategy, interactions and sales efforts

• Aid in prospecting efforts by BDMs for new business

• Ensure projects are billed correctly and on schedule

• Coordinate with product team to ensure PLIs, contracts and sales documentation is accurate.

• Solicit new business from accounts not specifically assigned to BDMs and business from assigned accounts when interacting with them

• Create custom proposals as needed in support of BDM sales efforts as well as sales efforts direct to MRAs.

• Partner with ops and research leadership counterparts on process improvements.

• Lead a team of account managers and mentor them.

• Have an in depth understanding of all Dynata products and services.

• Collaborate with the BDMs to craft solutions that solve a client's business issue.

• Partners with internal stakeholders to achieve successful client interactions and project outcomes

SKILLS:

• Builds great customer relationships built on trust and a history of excellent results

• Is highly responsive to customer needs and pulls in resources as appropriate to ensure we execute a project to

• exceed the client's expectations; deliver excellence.

• Be knowledgeable in all aspect of digital and cross media marketing and ad effectiveness.

• Always seeks competitive insights and intelligence to inform the company of challenges and opportunities in the

• marketplace

• Prepares for objections and demonstrates understanding of concerns. Is prepared to provide proof to address/minimize objections

• Leverages resources and relationships to ensure a positive outcome for the client

• Great communication skills which delivers messages in a powerful and engaging way

• Takes a collaborative approach to negotiations

• Is an innovator: Forward thinking and looks for opportunities to view solutions in a new way aligned with needs and desires of the client. and anticipates industry trends and improvements and contributes to industry growth

• Is a driver for continuous improvement: Eliminates the negative feedback associated with failures or client complaints and replaces with a drive for continuous improvement for individuals and the team/group overall.

• 7+ years of relevant experience

• Direct experience managing clients in ad effectiveness space highly desired

• Direct experience working in the media space required

• Handles inbound calls from tier 1clients and more challenging accounts

• Focus on learning MR if from outside the industry, systems and tools

• Involves sending out client proposal and pricing quotes.

• 2+ years managing a team of at least 2 junior people.

• Experience working with Meta is a plus but not required

BENEFITS:

• Work-life balance

• Medical benefits, Retirement matching

• Generous paid time off

• Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs

• Dynata offers their new colleaguethe opportunity to work in an open and global culture,where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world.

• We have great opportunities for growth and professional development.

• And much more!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer

OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The base salary range for this position in is $100K-$140K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A competitive sales incentive program will be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.The commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.