Field Application Engineer - Westbury, NY

Hubbell Incorporated
United States, New York, Westbury
Aug 21, 2025
Job Overview The Field Application Engineer will work directly with customers providing technical support and commissioning of EIG products and software. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $90,000 - $115,000 annually and also offers a competitive benefits package. #LI-CH1 A Day In The Life Performing installation and commissioning of power quality and energy meters at customer sites, ensuring that it functions correctly and meets the operational standards specified. Performing routine maintenance and diagnosing problems with equipment. Assist in repairing or replacing faulty parts and ensuring that the equipment is operational again in a timely manner. Providing remote & on-site technical support to customers, troubleshooting issues as they arise, and resolving them directly or advising them on the necessary steps to fix them. Training customers in the use of EIG equipment safely and effectively, often providing hands-on training and detailed operational manuals. Writing service reports and documentation of repairs and maintenance for company records and compliance purposes. This also includes updating service logs and maintaining records of customer interactions. Ensuring all work complies with industry standards and safety regulations. This includes maintaining a safe work environment and using appropriate personal protective equipment. Providing feedback to the product development teams based on customer interactions and issues faced in the field. This can help in improving product design and functionality. Available to respond to emergency service calls, often required travel at short notice and working outside of normal business hours. What will help you thrive in this role? B.S. in Electrical Engineering Electrical Engineering Technology or related field (required) 3+ years of experience in related industries. Good understanding of industry standard communication protocols with an emphasis on Modbus, IEC 61850, DNP and BACnet. Knowledge of software, integration and automation, industrial controls, PLCs, and industry SCADA practices is an asset. Strong understanding of the power systems, metering applications industry practices and electrical equipment being serviced. Excellent analytical skills to diagnose issues and determine the best way to fix them. Ability to communicate effectively with customers, explaining complex technical issues in a way that non-experts can understand. Strong interpersonal skills and a customer-oriented approach to ensure customer satisfaction and build long-term relationships. Position requires approximately up to 70% domestic travel to client sites. Must have a valid driver's license and clean driving record. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.