Call Center Sales & Customer Representative

What we are looking for:

Call Center Sales Professionals to work our hours of operation of 1PM-3AM and field inbound calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.

What you will be doing:

Meet and exceed Sales expectations
• Highly driven to reach the incentives.
• Be energized and thrive in a fast-paced, high energy, and fun environment
• Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products
• Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution.

Please note in this position you must be able to work on-site at 1003 Broad St Johnstown, PA 15906

• Competitive wages: $30,139.20 - $33,862.40 salary (base + potential incentive)
• The average team member earns $600 a month incentive in addition to their hourly wages.

Our Mission:

Qualfon' s mission is to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

• Further your education and earn a college degree through our Qualfon University scholarship program
• FREE access to personal and professional support through the Qualfon Care Coaches' program
• Medical, dental benefits, vision and life & accident insurance for full-time employees
• Opportunities to earn additional income through incentives
• Paid time off (PTO)
• We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values
• Qualfon is dedicated to ensuring all team members have Fun@Work!

What skills you will need:

• GED or High School Diploma required
• Previous sales/customer service experience required
• One year of call center experience strongly preferred
• Typing speed of 25 WPM with 90% accuracy required
• Ability to multi-task efficiently between multiple computer applications
• Computer knowledge in Windows-based application required
• Strong ability to communicate both verbally and in writing
• Manages emotions and maintains positive energy
• Passion for meeting or exceeding performance goals

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.

Veterans encouraged to apply

Hiring Immediately for Call Center Positions!