Midwest Business Operations Manager

Are you looking to serve as a trusted strategic advisor? Can you handle critical initiatives and optimize operational efficiency? If you said yes, then apply for the Midwest Business Operations Manager role in Chicago!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Strategic Planning & Execution

• Establish strong rapport with MW leaders/colleagues and collaborate to develop and execute the organization's strategic priorities.
• Monitor performance against key business objectives and identify opportunities for growth and improvement
• Be informed of financial performance, operational metrics, and market trends to inform decision-making

Operational Leadership

• Oversee the operational cadence of the MW, including planning and handling leadership team meetings, assist with monthly business reviews, and cross-functional initiatives
• Support month-end close efforts to drive execution in region (f/u on TBB, lead sprint to the finish calls each quarter)
• Support improved operational metrics across the region on client delivery (certificate center implementation, analyzer execution and next gen client delivery)
• Partner with key collaborators (Growth Ops, Finance, HR, Marketing, etc.) to ensure the effective execution of critical initiatives (interns, apprentices, etc.)
• Help plan, prepare and implement internal events (Town Halls, Chicagoland colleague events)
• Prepare presentations, briefings, and reports for Midwest Regional Leadership teams (MBR, Town Hall, Midwest Happenings monthly newsletter)
• Lead the planning on key events and meetings
• MW Monthly Leader meeting- Assist with agenda/content creation and share out to executive leadership
• MW Producer Calls/Meetings-help arrange
• MW Town Hall content prep and presentations 3-4 times a year
• MBR - Meeting presentation, liaise with MW Regional Sales Leader/Health RPL/Director of Finance
• Partner with marketing on ticketing management and ROI Reporting
• Supports utilization strategy and tracking or similar of sporting event tickets and appropriate usage

Program Management & Special Projects

• Take notes at MW meetings internal and insurer and client meetings and track follow-up items
• Lead high-impact, cross-functional projects, ensuring timely delivery of results
• Handle competing priorities across teams and provide guidance on resource allocation
• Drive continuous improvement by identifying gaps, streamlining processes, and implementing best practices

Leadership & Team Enablement

• Act as a thought partner to the MW Regional Leadership team providing insights and recommendations on key business challenges.
• Facilitate collaboration and foster alignment across diverse teams.
• Provide mentorship and guidance to team members, enhancing leadership capabilities and overall team performance.

Partner with Regional Sales Leader on New Business Initiatives / Growth:

• Strategize on prospect/client events in the MW and support execution
• Support Opportunity Day, local growth initiatives
• Support Business planning per market (heavy emphasis on Chicago)

How this opportunity is different

The Midwest Business Manager serves as a trusted strategic advisor and operational leader, working closely with the Midwest Leadership team to drive business performance, align cross-functional teams, and ensure the effective management of the region. This individual will lead critical initiatives, optimize operational efficiency, and foster alignment between strategic goals and day-to-day execution across the organization.

Skills and experience that will lead to success

• Project Management
• Proactive Problem Solving
• Communication
• Organization
• Emotional Intelligence

Education: Bachelor's degree or equivalent years of industry experience.

Pay Transparency Laws:

The salary range for this position is $101,400 to $135,200 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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