Associate Consultant

Job Title: Associate Consultant

Department: Service Delivery

Reports Title: Practice Leader

FLSA Status: Exempt

POSITION SUMMARY:

An Associate Consultant works with project team members to assist the Consultants, Senior and Principal Consultant(s) to provide expertise for our clients, partners and professionals. Associate Consultants will work with team members and clients to perform such tasks as facilitation of requirements-gathering workshops; creation, maintenance, and updates to systems engineering and network technology deliverables; provide information security expertise; perform needs analysis; provide training and evaluation; host webinars; provide telephonic client support and provider outreach; re-engineer client business processes; develop detailed requirements and system specifications for new information technology endeavors; oversee and/or perform independent verification and validation (IV&V); provide procurement assistance; provide quality assurance testing; or perform research activities. An associate consultant will work with project team members, based on a functional specialty, to develop polished business and technical skills that will put their knowledge into action and provide expertise for our clients, partners, and professionals to succeed. Associates will receive professional development training to augment their work experience. NYSTEC staff members and outside experts supply this training - a mix of, leadership, and technical instruction. The associate will partner with their practice leader to prepare a professional development and training plan. Associates will learn and grow consulting competencies, such as client business knowledge, consulting business knowledge, NYSTEC tools and methodologies, partnering and networking, managing successful outcomes, analytical skills, facilitation presentation and written reports, emotional intelligence, managing quality and risk, leadership, ethics, and professionalism. Based on the associate's technical background and interest, they will be assigned to a functional specialty, such as business analysis, instructional, quality assurance, information security, solutions architecture, or converged networks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform consulting services in collaboration with practice leader.
• Learn and possibly participate in the business development and sales process by assisting with project

proposals, presentations, and new client activities.

• Prepare and execute an Individual Development Plan (IDP) to be monitored and completed within a specified time frame.
• Develop and foster strong relationships with internal and external clients.

Proactively sharing information that will make colleagues and clients more successful.

• Learn and utilize NYSTEC's appropriate tools and processes.
• Develop technical capabilities within their functional specialty to advance consulting competencies.
• Participate in internal and client-facing meetings
• Prepare reports and presentations.
• Demonstrate the NYSTEC Behaviors.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform these essential functions.

• Works under general supervision, receives minimal instruction for new assignments, and exercises a high

degree of initiative and discretion in the completion of assigned tasks.

• Ability to problem solve complex assignments requiring research and analysis.
• Must possess excellent written and verbal communication skills, strong interpersonal skills, and the ability

to manage and develop key relationships with colleagues and clients through collaborative thinking and a

strong customer focus.

• Must be well organized and able to work well under pressure and be a good team player.
• Must have a commitment to the NYSTEC Experience.

SUPERVISORY RESPONSIBILITIES:

None.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Generally, this position will be working in a standard office environment at NYSTEC or at client locations. The work conditions are typical for an office environment but may vary based upon an employee's individual project or work assignments. The noise level in the work environment is usually moderate but will depend on the office setting and/or client setting. This role requires sitting, working on a computer, and reviewing resource materials. The position may require long hours, including evening and/or weekend hours. This role will spend time traveling throughout the geographical area interacting with clients and employees at client and corporate offices. Travel may be required, as necessary, including but not limited to travel by air, train, car, or subway travel. Occasional standing, bending, walking, lifting up to 20 lbs., and climbing stairs may be necessary.

LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, or skills required for the position. This job description may be changed at any time and does not constitute a contract or agreement.

EDUCATION and/or EXPERIENCE:

This program seeks recent undergraduate students with exceptional technical and research skills, combined with strong leadership potential. We look for broad educational and professional experience that indicates strong and flexible intellectual capability.

• Minimum of a bachelor's degree in business, information technology, public administration, data science, or engineering.