HealthPartners is currently hiring for a Senior IT Product Owner - Purchaser Team. The product owner is responsible for maximizing the efficiency and effectiveness of the product being developed and maintained by the product team. A key aspect of this role is fostering strong partnerships with business partners, consumers, sponsors, and leaders to create a robust product strategy. The individual in this role will collaborate with the product team to shape high-quality solutions and drive continuous improvement. Additionally, this person may participate in strategy development for multiple teams and coordinate tactics across these teams. This position ensures the delivery of maximum value within the product, with specific metrics identified to track the effectiveness of changes. Furthermore, this role serves as a mentor for other Product Owners. Required Qualifications:
- Bachelor's degree in business, technology or related, or equivalent experience
- 8+ years of information technology experience or product team experience
- 5+ years overseeing work efforts towards a vision or strategy
- 4+ years of experience working within an Agile way of working
- 2+ years of experience developing measurements or value-based objectives (KPIs, OKRs, etc.)
- Product owner certification and/or 5+ years' experience
- Excellent communication skills, both written and verbal, across audiences with varying degrees of technical acumen
- Excellent problem-solving skills
- Proven negotiation, arbitration, and collaboration skills
- Expert ability to understand, prioritize, and manage multiple initiatives across a variety of consumers
- Proven ability to create a strategy and vision
- Expert ability to develop, mature, and enhance a product
- Continual learner is a must
- Strong understanding of regulatory requirements and audit requirements for the product
- Proven ability to break down and prioritize work to meet a vision
- Strong understanding of technology infrastructure, network, database, and application design
- Knowledge of Agile targeted tools
Preferred Qualifications:
- Previous experience in the insurance/health plan industry
- Previous experience with an external-facing product
Hours/Location:
- M-F; Days
- Local remote, with some in office meetings (Bloomington, MN)
Responsibilities:
- Creates and maintains the product portfolio vision and strategy based on inputs from the product team, consumers, industry, and product-related metric data; participating in strategy development for more than one team and coordinating tactics across teams.
- Creates the product goals and the value metrics
- Tracks and reports on the product health and value
- Ensures that product recovery capabilities align with HealthPartners needs
- Ensures the product meets all regulatory, contractual, and organizational requirements
- Creates or collaborates on funding for product initiatives and operational support
- Builds ongoing relationships with key business partners, consumers, sponsors and leaders in order to:
- stay abreast of any new or changing business goals and opportunities, understanding how those changes should influence your prioritization or tactics within the portfolio
- develop a roadmap for delivering value, by providing team insight on tactical solutions vs longer term strategic goals
- gain alignment on execution and timing of deliverables across teams, when necessary
- drive change when needed
- understand dependencies that may exist with external business or technology teams
- Receive feedback on prioritized product features, capabilities, and consumer requests, so efforts remain in alignment with business goals
- Escalate and enlist assistance in addressing challenges with performance, vendors, and technology
- Builds and maintains partnerships with product owners of other product teams to:
- prioritize and coordinate product efforts
- communicate and make work transparent
- support agile adoption and IT strategies
- stay in touch with other teams' initiatives, strategies, and vision
- Communicates with the product team on what needs to be delivered
- Actively participates in scrum team cross-functional story definition, daily stand-ups, sprint planning, and retrospectives.
- Owns backlog refinement (with Business Analyst) and product demos
- Mentors other Product Owners
- Negotiates/manages timing and scope of deliverables.
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